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features
design
support

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Description

As a component of the TestGenius Pre-Employment Testing Suite, CritiCall software assesses the essential multitasking and computer skills of applicants for roles such as 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, which are critical in the modern dispatch and telecommunication landscape. This innovative tool empowers agencies to measure the specific skills and multitasking capabilities needed in a computer-driven telecommunication setting. CritiCall offers flexibility by being accessible online without supervision or available for supervised testing in-person. It is designed to become an integral element of your organization’s evaluation process for dispatcher and call-taker candidates. The testing is fully automated, and CritiCall's modular design supports tailored assessments to meet the unique requirements of each agency. Moreover, the Test Writer feature enables the creation of custom tests in various formats, ensuring that your testing needs can be met effectively. Thus, CritiCall stands out as a versatile solution for agencies looking to enhance their applicant assessment strategies.

Description

SOMA Records is a top-tier, customizable records management solution designed to enhance data integrity and streamline workflow processes across agencies. This application is specifically tailored to meet the growing demands of a 911 dispatch center, featuring a highly visual, automation-friendly interface that prioritizes the dispatcher's needs. By optimizing data-driven dispatch recommendations, SOMA significantly reduces dispatch times and lessens the cognitive burden on dispatchers, contributing to a more sustainable workforce. Our real-time data analysis capabilities, powered by an integrated analytics engine, allow for effective decision-making. Additionally, we incorporate GIS mapping to provide visual insights into criminal activity relevant to your area. This empowers command staff to efficiently allocate resources and implement effective "smart policing" strategies, ultimately enhancing community safety. The focus on user experience ensures that every interaction with the application is intuitive and productive.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

JOBfindah
SOMA Global Platform

Integrations

JOBfindah
SOMA Global Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Biddle Consulting Group

Website

biddle.com/dispatcher-testing-software.html

Vendor Details

Company Name

SOMA Global

Founded

2017

Country

United States

Website

www.somaglobal.com/applications/soma-records/

Product Features

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

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