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features
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support

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Description

As a component of the TestGenius Pre-Employment Testing Suite, CritiCall software assesses the essential multitasking and computer skills of applicants for roles such as 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, which are critical in the modern dispatch and telecommunication landscape. This innovative tool empowers agencies to measure the specific skills and multitasking capabilities needed in a computer-driven telecommunication setting. CritiCall offers flexibility by being accessible online without supervision or available for supervised testing in-person. It is designed to become an integral element of your organization’s evaluation process for dispatcher and call-taker candidates. The testing is fully automated, and CritiCall's modular design supports tailored assessments to meet the unique requirements of each agency. Moreover, the Test Writer feature enables the creation of custom tests in various formats, ensuring that your testing needs can be met effectively. Thus, CritiCall stands out as a versatile solution for agencies looking to enhance their applicant assessment strategies.

Description

InterTalk Systems provides sophisticated dispatch console software and critical information systems that function as a cohesive communication framework for essential operations by integrating various communication channels such as radio, telephony, and data into a single, comprehensive platform. Their IP-based Dispatch Console System (DCS) offers dependable, scalable, and redundant command and control features that work seamlessly with both legacy analog radios and modern digital P25 protocols, as well as telephone networks and data applications, facilitating efficient dispatch operations while allowing for a tailored user experience. This system includes complete integration of voter and logging recorder functionalities and the ability to support an expanding number of console positions as organizations evolve. Additionally, InterTalk Enlite™ enhances these features by providing a cloud-compatible, mobile dispatch console that supports "dispatch anywhere" capabilities, allowing users to communicate via radio and telephone from a variety of devices, including desktops, laptops, tablets, and smartphones, thereby minimizing reliance on traditional hardware. This innovative approach not only streamlines operations but also empowers agencies to maintain effective communication in diverse environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Eventide Elevate
JOBfindah

Integrations

Eventide Elevate
JOBfindah

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Biddle Consulting Group

Website

biddle.com/dispatcher-testing-software.html

Vendor Details

Company Name

InterTalk

Founded

1997

Country

Canada

Website

intertalksystems.com

Product Features

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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