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features
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support

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Description

Crisp is an innovative firm specializing in Social Media Safety and crisis monitoring. Their advanced technology is relied upon by some of the most prominent brands globally for the swift and accurate identification of critical issues and crises. Founded in 2005 by Adam Hildreth, an entrepreneur in online gaming and social media, Crisp was initially focused on safeguarding children and teenagers from online threats such as abuse, sexual exploitation, and cyberbullying within gaming and social platforms. As businesses began to leverage social media for customer engagement, Crisp expanded its services to assist brands in managing potential liabilities across their social media presence and the broader online environment. Catering to a diverse range of sectors, including luxury, media, pharmaceuticals, and FMCG, Crisp is trusted by global brands to protect over $4.5 trillion in market capitalizations. With continuous monitoring of social media and the internet, Crisp ensures that brands receive immediate notifications about emerging threats. Their comprehensive approach to safety and crisis management not only protects businesses but also enhances their reputation in a digital landscape fraught with challenges.

Description

Utilize our comprehensive cross-media monitoring to detect emerging trends, evaluate opinion-shaping dynamics, and pinpoint potential online crises. Discover how your products are perceived in the media, gauge customer interests, and track the strategic moves of your competitors. Gain access to top-notch social media monitoring data that offers extensive source coverage, accurate information, and personalized tonality presented in an intuitive monitoring tool. With the help of dynamic search profiles, you can leverage the crisis monitoring tool krisen.radar ® to spot unexpected events and critical situations swiftly. Effortlessly create precise searches in mere seconds, eliminating the need for complex operators or convoluted queries. Dive deep into your data with an array of customizable filter options, ensuring maximum adaptability for on-the-spot analyses, even during urgent scenarios. Additionally, by integrating data from various sources—including social networks, your own social media platforms, print media, and broadcast outlets—you can unveil broader connections and insights that inform your strategic decisions. This holistic approach enables you to stay ahead of developments in your industry while fostering a proactive response to challenges.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Sheets
UserVitals

Integrations

Google Sheets
UserVitals

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$350 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crisp

Founded

2005

Country

United Kingdom

Website

www.crispthinking.com

Vendor Details

Company Name

bc.lab

Founded

2001

Country

Germany

Website

bclab.de

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Alternatives

Alternatives

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