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Description
Crisp is an innovative firm specializing in Social Media Safety and crisis monitoring. Their advanced technology is relied upon by some of the most prominent brands globally for the swift and accurate identification of critical issues and crises. Founded in 2005 by Adam Hildreth, an entrepreneur in online gaming and social media, Crisp was initially focused on safeguarding children and teenagers from online threats such as abuse, sexual exploitation, and cyberbullying within gaming and social platforms. As businesses began to leverage social media for customer engagement, Crisp expanded its services to assist brands in managing potential liabilities across their social media presence and the broader online environment. Catering to a diverse range of sectors, including luxury, media, pharmaceuticals, and FMCG, Crisp is trusted by global brands to protect over $4.5 trillion in market capitalizations. With continuous monitoring of social media and the internet, Crisp ensures that brands receive immediate notifications about emerging threats. Their comprehensive approach to safety and crisis management not only protects businesses but also enhances their reputation in a digital landscape fraught with challenges.
Description
We convert raw data into insightful information, enabling you to make informed decisions while navigating the digital landscape. Our innovative tools enhance the communication impact of both businesses and governmental entities. Each day, we analyze over 200 million conversations and keep track of more than 400 topics as they unfold in real time. From this extensive analysis, we produce upwards of 15,000 alerts and 300 detailed reports daily, drawing from a diverse range of 3,200 analysis categories available in various languages. Our approach utilizes more than 600 filtering resources to effectively segment and refine the information gathered. With QNow, you can gain insights into what users are discussing on social platforms, identify emerging trends, and proactively avert potential crises. Furthermore, the platform enables you to assess the effectiveness of your communication strategies while pinpointing prime opportunities for engaging in social discourse. You can easily set up alerts and access customized dashboards that present key metrics of the digital environment, all of which are refreshed in real time to ensure you stay informed. By leveraging these capabilities, you can transform how you interact with the ever-evolving digital world.
API Access
Has API
API Access
Has API
Integrations
Google Sheets
UserVitals
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crisp
Founded
2005
Country
United Kingdom
Website
www.crispthinking.com
Vendor Details
Company Name
QSocialNow
Founded
2010
Country
Argentina
Website
qsocialnow.com
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking