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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.

Description

The Globitel Emergency Call Center Application (E-911) serves as a comprehensive CTI solution, empowering call-takers to manage their phone systems through an intuitive and user-friendly graphical interface built on industry standards. This interface seamlessly combines the phone system with mapping technologies, location services, and other essential resources, ensuring that critical data and tasks are readily accessible for call-takers. Additionally, the application includes a variety of reports that assist emergency call center managers in enhancing operational efficiency. Managers have the capability to design and generate customized reports which can be scheduled for automatic delivery to management. Furthermore, the application provides a web-based dashboard for call center floor managers, offering real-time insights into call traffic, agent availability, and seat occupancy, along with live performance statistics. This holistic approach not only streamlines operations but also facilitates better decision-making within emergency response teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Creative EMS

Country

United States

Website

creativeemssolutions.com/products

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

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