Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Palo Alto Networks Cortex Agentic Endpoint Security (AES) is an endpoint protection and AI security governance platform designed to secure autonomous agents, developer tools, and software components across enterprise devices. The software provides continuous discovery of AI applications, local language models, MCP servers, browser extensions, IDE plugins, and open-source packages that may introduce security risks. Its AI-native visibility capabilities help security teams identify unauthorized software and previously unmanaged AI tools operating within their environments. Context-aware risk analysis evaluates application behavior, permissions, software supply chain relationships, and access to sensitive resources. The platform maintains an AI Context Graph that connects discovered assets with relevant security information to support risk assessment and investigation. Governance tools allow administrators to establish security policies, restrict unsafe interactions, and remove insecure packages or extensions. Runtime protection monitors autonomous agent activity and blocks prohibited actions, malicious downloads, prompt injection attempts, and potential data exfiltration. Cortex AES integrates with Cortex XDR and Prisma AIRS to combine endpoint monitoring with AI application security and threat prevention capabilities. Organizations can deploy the solution as a standalone security product or alongside existing endpoint security infrastructure, with optional managed protection and investigation services from Palo Alto Networks Unit 42.

Description

Infosys Cortex is a cutting-edge customer engagement platform powered by Artificial Intelligence (AI) that revolutionizes the operations of contact centers through intentional communication and intelligent decision-making capabilities. By extracting microdata from customer interactions, it transforms this information into actionable insights in real-time. The enhanced cognitive capabilities and ongoing training it provides enable agents to make quicker and more informed decisions as they progress from novices to seasoned professionals. With Cortex, agents gain the essential knowledge, insights, and guidance necessary to evolve, improve, and become exemplary representatives of their brand. This innovative platform not only enhances the experiences of customers but also enriches the experiences of employees, ultimately reimagining contact center operations to facilitate a seamless customer journey. Furthermore, Infosys Cortex serves as an AI solution that comprehensively analyzes the vast amounts of data generated by customer care centers, offering valuable insights and recommendations. All these features work together to ensure that businesses can adapt to changing customer needs and expectations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

XTEL AI No 
Cursor Yes 
GitHub Yes 
GitHub Copilot Yes 
Google Chrome Yes 
Homebrew Yes 
IntelliJ IDEA Yes 
Microsoft Edge Yes 
Model Context Protocol (MCP) Yes 
Mozilla Firefox Yes 
PyPI Yes 
Triple Point S&OP No 
Visual Studio Yes 
Visual Studio Code Yes 
npm Yes 

Integrations

XTEL AI Yes 
Cursor No 
GitHub No 
GitHub Copilot No 
Google Chrome No 
Homebrew No 
IntelliJ IDEA No 
Microsoft Edge No 
Model Context Protocol (MCP) No 
Mozilla Firefox No 
PyPI No 
Triple Point S&OP Yes 
Visual Studio No 
Visual Studio Code No 
npm No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Palo Alto Networks

Founded

2005

Country

United States

Website

www.paloaltonetworks.com/cortex/agentic-endpoint-security

Vendor Details

Company Name

Infosys

Founded

1981

Country

India

Website

www.infosys.com/products-and-platforms/cortex.html

Product Features

Application Security

Analytics / Reporting No 
Open Source Component Monitoring No 
Source Code Analysis No 
Third-Party Tools Integration No 
Training Resources No 
Vulnerability Detection No 
Vulnerability Remediation No 

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

Vesper Marine Cortex Reviews

Vesper Marine Cortex

Vesper Marine
Saner CVEM Reviews

Saner CVEM

SecPod Technologies
Cortex AgentiX Reviews

Cortex AgentiX

Palo Alto Networks