Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Palo Alto Networks Cortex Agentic Endpoint Security (AES) is an endpoint protection and AI security governance platform designed to secure autonomous agents, developer tools, and software components across enterprise devices. The software provides continuous discovery of AI applications, local language models, MCP servers, browser extensions, IDE plugins, and open-source packages that may introduce security risks. Its AI-native visibility capabilities help security teams identify unauthorized software and previously unmanaged AI tools operating within their environments. Context-aware risk analysis evaluates application behavior, permissions, software supply chain relationships, and access to sensitive resources. The platform maintains an AI Context Graph that connects discovered assets with relevant security information to support risk assessment and investigation. Governance tools allow administrators to establish security policies, restrict unsafe interactions, and remove insecure packages or extensions. Runtime protection monitors autonomous agent activity and blocks prohibited actions, malicious downloads, prompt injection attempts, and potential data exfiltration. Cortex AES integrates with Cortex XDR and Prisma AIRS to combine endpoint monitoring with AI application security and threat prevention capabilities. Organizations can deploy the solution as a standalone security product or alongside existing endpoint security infrastructure, with optional managed protection and investigation services from Palo Alto Networks Unit 42.
Description
Infosys Cortex is a cutting-edge customer engagement platform powered by Artificial Intelligence (AI) that revolutionizes the operations of contact centers through intentional communication and intelligent decision-making capabilities. By extracting microdata from customer interactions, it transforms this information into actionable insights in real-time. The enhanced cognitive capabilities and ongoing training it provides enable agents to make quicker and more informed decisions as they progress from novices to seasoned professionals. With Cortex, agents gain the essential knowledge, insights, and guidance necessary to evolve, improve, and become exemplary representatives of their brand. This innovative platform not only enhances the experiences of customers but also enriches the experiences of employees, ultimately reimagining contact center operations to facilitate a seamless customer journey. Furthermore, Infosys Cortex serves as an AI solution that comprehensively analyzes the vast amounts of data generated by customer care centers, offering valuable insights and recommendations. All these features work together to ensure that businesses can adapt to changing customer needs and expectations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
XTEL AI
No
Cursor
Yes
GitHub
Yes
GitHub Copilot
Yes
Google Chrome
Yes
Homebrew
Yes
IntelliJ IDEA
Yes
Microsoft Edge
Yes
Model Context Protocol (MCP)
Yes
Mozilla Firefox
Yes
Integrations
XTEL AI
Yes
Cursor
No
GitHub
No
GitHub Copilot
No
Google Chrome
No
Homebrew
No
IntelliJ IDEA
No
Microsoft Edge
No
Model Context Protocol (MCP)
No
Mozilla Firefox
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Palo Alto Networks
Founded
2005
Country
United States
Website
www.paloaltonetworks.com/cortex/agentic-endpoint-security
Vendor Details
Company Name
Infosys
Founded
1981
Country
India
Website
www.infosys.com/products-and-platforms/cortex.html
Product Features
Application Security
Analytics / Reporting
No
Open Source Component Monitoring
No
Source Code Analysis
No
Third-Party Tools Integration
No
Training Resources
No
Vulnerability Detection
No
Vulnerability Remediation
No
Cybersecurity
AI / Machine Learning
No
Behavioral Analytics
No
Endpoint Management
No
IOC Verification
No
Incident Management
No
Tokenization
No
Vulnerability Scanning
No
Whitelisting / Blacklisting
No
Endpoint Protection
Activity Log
No
Antivirus
No
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No