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features
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support

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Description

Cortex AgentiX is an advanced AI agent orchestration platform from Palo Alto Networks that transforms how security teams automate and respond to threats. Built as the next generation of Cortex XSOAR®, it enables organizations to deploy AI agents that function as always-on digital teammates. These agents leverage billions of prior playbook executions to plan, reason, and execute complex security workflows with confidence. Cortex AgentiX provides flexibility through a comprehensive catalog of prebuilt agents as well as no-code tools for creating custom agents. The platform allows security leaders to define when agents operate autonomously and when human oversight is required. Strong access controls and permissions ensure agents follow the same governance rules as human analysts. Cortex AgentiX delivers complete transparency into agent behavior, eliminating black-box decision-making. Native support for natural language automation simplifies the creation of executable workflows. With over 1,000 prebuilt integrations, the platform connects easily to existing security tools. Cortex AgentiX helps organizations scale security operations while maintaining control, accountability, and compliance.

Description

HyperOrbit is a pioneering company in customer intelligence that develops autonomous AI agents designed to empower product, customer success, and product marketing teams to respond to customer and competitive insights instantly. The platform features two distinct agents: the Voice of Customer Agent, which consolidates feedback from various sources such as support tickets, reviews, surveys, sales calls, and product usage to prioritize development based on potential revenue impact, and the Competitive Intelligence Agent, which keeps track of competitor pricing, positioning, and market strategies, linking this data to potential risks related to deals and customer churn. Unlike traditional systems that require human interaction with dashboards, these agents are engineered to take initiative — proactively alerting teams, crafting requirements, and autonomously revising playbooks as needed. A key aspect of HyperOrbit's innovation lies in the synergy between these two agents: customer insights and competitive data enhance each other in a self-reinforcing ecosystem, revealing insights that are often overlooked by tools that serve only a single purpose. This interconnected approach not only streamlines operations but also equips teams with actionable intelligence that can drive strategic decisions more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android No 
App Store No 
Cortex Cloud Yes 
Cortex XDR Yes 
Cortex XSIAM Yes 
Cortex XSOAR Yes 
Fireflies.ai No 
Freshdesk No 
Genesys Cloud CX No 
Gong No 
HubSpot CRM No 
Intercom No 
Jira No 
Linear No 
Otter.ai No 
Salesforce No 
Zapier No 
Zendesk No 

Integrations

Android Yes 
App Store Yes 
Cortex Cloud No 
Cortex XDR No 
Cortex XSIAM No 
Cortex XSOAR No 
Fireflies.ai Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
Gong Yes 
HubSpot CRM Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Otter.ai Yes 
Salesforce Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Palo Alto Networks

Founded

2005

Country

United States

Website

www.paloaltonetworks.com/cortex/agentix

Vendor Details

Company Name

HyperOrbit Labs

Founded

2026

Country

Singapore

Website

www.hyperorbit.ai

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

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