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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Corrective Action Workflow is designed to facilitate the creation and assignment of tasks by team leaders and internal auditors from any device, ensuring that team members receive immediate notifications about new assignments. This system keeps teams updated through automated alerts regarding changes in task stages and approval statuses. With the help of dashboards, query filters, and custom searches, teams can effectively communicate with leadership. Additionally, permission-based approval gates ensure that all tasks are thoroughly investigated, corrected, and verified before being marked as complete. CorrectTrack streamlines the corrective action process by allowing users to assign tasks to team members, establish permission-driven workflows, communicate task statuses to both team members and leadership, create performance dashboards for quick assessments, and maintain records to generate reports detailing actions taken and timelines for investigations. Ultimately, this comprehensive approach enhances accountability and efficiency within the corrective action workflow.

Description

An organization's continuous improvement strategy includes the ability to effectively track issues, concerns, knowledge, and other information. Management will want to know if the team is working on resolving the customer's issue on priority when a customer raises an issue. Omnex's Problem Solver is a tool and knowledge bank that allows customers to track, manage and resolve problems. Problem Solver is a single repository for all internal and external problems. We have designed our software to address a variety quality assurance (external, internal, environmental, health, safety, and other issues). Define metrics and timelines for problem resolution. This includes: containment, corrections, corrective actions, reporting, and closure. Give suppliers the ability to take corrective action.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5.29 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CorrectTrack

Founded

2005

Country

United States

Website

CorrectTrack.com

Vendor Details

Company Name

Omnex Systems

Founded

1986

Country

United States

Website

www.omnexsystems.com

Product Features

CAPA

Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Root Cause Analysis
Training Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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