Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A core banking solution designed for the SaaS-Cloud model is perfectly suited for entirely digital banks that operate without physical branches. We offer a comprehensive, fully outsourced, multi-tenant, and multilingual cloud solution that utilizes high-quality, fault-tolerant IT platforms housed in data centers managed by reliable and trusted partners. This approach allows our clients to leverage cutting-edge technologies combined with our vast array of banking products, a proven history, and significant expertise with various financial institutions. Our pricing structure can be customized based on the needs of the institution, whether it be institution-based, user-based, transaction-based, or a mix of these options, ensuring alignment with specific business objectives. The rapid advancement of information technology continues to revolutionize the industry, with data processing speeds now measured in nanoseconds and data transfer rates soaring into billions of characters per second. Such technological capabilities are particularly advantageous for financial institutions like banks, which require efficient processing of substantial volumes of monetary transactions and calculations. In this ever-evolving digital landscape, having a robust banking solution is paramount for maintaining competitiveness and operational effectiveness.
Description
Lynq by Agent IQ is an innovative relationship banking platform driven by AI that empowers financial institutions to enhance customer connections beyond traditional branch interactions. This platform merges immediate AI self-service capabilities with straightforward access to a personal banker, ensuring that clients receive quick responses and personalized assistance seamlessly. Among its many features are asynchronous messaging, video calls, voice communication, co-browsing options, and secure file sharing. The AI also aids employees by providing suggested responses, auto-tagging conversations, translating messages, and summarizing discussions for efficiency. Teams can effectively manage outreach efforts through role-based routing, organized queues, SMS notifications, push alerts, and proactive updates. Leadership is equipped with analytical tools that monitor discussion topics, assess sentiment, and track resolution times. Lynq offers seamless integration with digital banking systems and customer relationship management (CRM) platforms via APIs and webhooks. Security measures include compliance with SOC 2 standards, single-tenant hosting within the US, and robust encryption for data both in transit and at rest. Additionally, financial institutions can customize user experiences tailored to specific customer segments, branches, and business lines, ensuring a more personalized banking experience. This comprehensive approach not only strengthens relationships but also drives growth in the competitive banking landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Banker's Dashboard
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Banksoft
Founded
1993
Country
Croatia
Website
www.banksoft.eu/banking-services/digital-core-banking-provision-saas-in-the-cloud-concept
Vendor Details
Company Name
Agent IQ
Founded
2015
Country
United States
Website
www.agentiq.com
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
Yes
Credit Union
Yes
Investment Banking
No
Multi-Branch
Yes
Online Banking
Yes
Private Banking
Yes
Retail Banking
Yes
Risk Management
Yes
Securities Management
No
Transaction Monitoring
Yes
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No