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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ConvoHut is an online platform designed for automating WhatsApp marketing, sales, and customer support, allowing businesses to effectively manage leads, bookings, orders, and service inquiries via WhatsApp. Teams can create automated workflows that incorporate triggers, messages, pauses, response branches, and alerts; they can also schedule campaigns, organize contacts and templates, and manage responses through a collaborative team inbox. Workflows can be initiated from various sources, including rows in Google Sheets, events from Shopify related to carts or orders, or applications connected through Zapier. The platform offers comprehensive analytics for campaigns and journeys, as well as tools for consent management and a user-friendly visual flow creator. Typical applications of ConvoHut include following up with leads, recovering abandoned checkouts, sending appointment reminders, and providing updates on quotes, invoices, or order statuses. By leveraging the WhatsApp Business Platform, ConvoHut caters to a diverse range of users, including marketing and sales teams, online retailers, healthcare providers, service firms, and agencies. Furthermore, this automation tool enhances customer engagement and streamlines communication across various sectors.

Description

TopEdge AI is an innovative platform that integrates WhatsApp commerce and customer engagement for Shopify stores and direct-to-consumer brands through a cloud-based solution. By synchronizing Shopify orders, carts, products, customers, and cash-on-delivery information with WhatsApp messaging, it empowers teams with contextual insights for their conversations. Merchants benefit from automating abandoned-cart reminders, confirming cash-on-delivery transactions, providing order updates, and executing marketing campaigns that promote prepaid orders. The platform is equipped with features such as a shared live-chat inbox, detailed customer profiles and segmentation options, WhatsApp marketing campaigns, a visual flow builder, tools for website opt-ins and tracking, comprehensive order and stock views, warranty management workflows, and commerce analytics. Teams can create customer journeys triggered by specific Shopify events, employ approved messaging templates, and set up AI-driven responses aligned with store policies and product details using their designated AI provider key. Designed specifically for e-commerce teams leveraging Shopify and WhatsApp, TopEdge AI enhances support, facilitates order communication, boosts sales recovery, and drives effective marketing initiatives. This makes it an essential tool for businesses looking to optimize their customer engagement strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
Google Sheets Yes 
Zapier Yes 

Integrations

Shopify Yes 
WhatsApp Yes 
Google Sheets No 
Zapier No 

Pricing Details

A$24/month
Growth is A$24/month billed annually as A$288 upfront per year, or A$34/month billed monthly and cancellable any time. It includes up to 1,000 reached customers per month, one connected sheet or store, one WhatsApp number and unlimited team members. Australian customers pay GST on top. Meta bills its per-message charges separately to the customer's Meta account; ConvoHut onboarding is included.
Free Trial Yes 
Free Version No 

Pricing Details

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ConvoHut

Founded

2026

Country

Australia

Website

convohut.com

Vendor Details

Company Name

TopEdge AI

Founded

2023

Country

India

Website

www.topedgeai.com

Product Features

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

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