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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Convermax's search engine is adept at interpreting queries, such as recognizing 'cotton' as a material, 't-shirt' as a category, and 'under $50' as a price constraint in the phrase "cotton t-shirt under $50." In a similar vein, it identifies '52"' in the query "52" lcd" as the size specification for a television, and it can also recognize the alternative phrasing "52 inch lcd," providing identical results. Furthermore, with Convermax, an autocomplete suggestion bar appears in the search interface, delivering immediate recommendations to users based on their input. These suggested queries, products, and categories are all derived from your store's unique data and search history. As the autocomplete function aggregates more search information, it becomes increasingly intuitive and relevant, enabling customers to locate products more quickly and effortlessly. Additionally, the filter panel can dynamically show or conceal various sections based on the chosen category or other specified criteria, allowing for a customizable shopping experience. This adaptability helps ensure that the layout aligns with what is most logical for particular product categories, enhancing user satisfaction.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Affirm
AmeriCommerce
BigCommerce
Genesys Cloud CX
Judge.me
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
OpenCart
PrestaShop
Salesforce
Shift4
Shopify
Stamped
TCS BaNCS
WooCommerce
Zendesk

Integrations

Affirm
AmeriCommerce
BigCommerce
Genesys Cloud CX
Judge.me
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
OpenCart
PrestaShop
Salesforce
Shift4
Shopify
Stamped
TCS BaNCS
WooCommerce
Zendesk

Pricing Details

$250 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Convermax

Founded

2011

Country

United States

Website

convermax.com

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Product Features

Alternatives

Alternatives