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Description
Convermax's search engine is adept at interpreting queries, such as recognizing 'cotton' as a material, 't-shirt' as a category, and 'under $50' as a price constraint in the phrase "cotton t-shirt under $50." In a similar vein, it identifies '52"' in the query "52" lcd" as the size specification for a television, and it can also recognize the alternative phrasing "52 inch lcd," providing identical results. Furthermore, with Convermax, an autocomplete suggestion bar appears in the search interface, delivering immediate recommendations to users based on their input. These suggested queries, products, and categories are all derived from your store's unique data and search history. As the autocomplete function aggregates more search information, it becomes increasingly intuitive and relevant, enabling customers to locate products more quickly and effortlessly. Additionally, the filter panel can dynamically show or conceal various sections based on the chosen category or other specified criteria, allowing for a customizable shopping experience. This adaptability helps ensure that the layout aligns with what is most logical for particular product categories, enhancing user satisfaction.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Affirm
AmeriCommerce
BigCommerce
Genesys Cloud CX
Judge.me
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
OpenCart
PrestaShop
Integrations
Affirm
AmeriCommerce
BigCommerce
Genesys Cloud CX
Judge.me
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
OpenCart
PrestaShop
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Convermax
Founded
2011
Country
United States
Website
convermax.com
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/