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features
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Description

The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.

Description

Introducing an industry-leading cloud-based BSS digital experience platform tailored for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, organizations can swiftly transition, enhance, and modernize their operations using our comprehensive, cloud-native BSS digital stack, all while achieving a lower total cost of ownership (TCO). Companies can take advantage of fully pre-configured BSS capabilities in the cloud, enabling a unified view of their customers, boosting productivity at reduced costs, enhancing customer experience (CX), and achieving better TCO as they expand. Our cloud-native BSS Software as a Service (SaaS) solution is designed with a microservices architecture, allowing for rapid deployment cycles that bring business-ready digital solutions to the forefront. MVNOs and CSPs can attain significant efficiencies by utilizing our out-of-the-box BSS modules, which are crafted to seamlessly meet their evolving business and operational demands. Reach out to us today or send an email to schedule a no-obligation free demonstration and trial, subject to terms and conditions. Your journey toward operational excellence starts here!

API Access

Has API

API Access

Has API

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Capgemini

Country

Switzerland

Website

www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/

Vendor Details

Company Name

Knot Solutions

Country

India

Website

www.knotsolutions.com

Product Features

Product Features

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