Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ConvergePoint’s incident management solution streamlines and fortifies the investigative processes within organizations. Utilizing the Microsoft 365 ecosystem, our software consolidates incident reporting, automates various workflows, offers access based on user roles, and improves root cause analysis, corrective measures, and case resolution outcomes. This comprehensive approach not only enhances efficiency but also ensures a more thorough examination of incidents.
Description
Corrective Action Workflow is designed to facilitate the creation and assignment of tasks by team leaders and internal auditors from any device, ensuring that team members receive immediate notifications about new assignments. This system keeps teams updated through automated alerts regarding changes in task stages and approval statuses. With the help of dashboards, query filters, and custom searches, teams can effectively communicate with leadership. Additionally, permission-based approval gates ensure that all tasks are thoroughly investigated, corrected, and verified before being marked as complete. CorrectTrack streamlines the corrective action process by allowing users to assign tasks to team members, establish permission-driven workflows, communicate task statuses to both team members and leadership, create performance dashboards for quick assessments, and maintain records to generate reports detailing actions taken and timelines for investigations. Ultimately, this comprehensive approach enhances accountability and efficiency within the corrective action workflow.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft 365
No
Microsoft SharePoint
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5.29 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ConvergePoint
Founded
2001
Country
United States
Website
www.convergepoint.com
Vendor Details
Company Name
CorrectTrack
Founded
2005
Country
United States
Website
CorrectTrack.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Product Features
CAPA
Audit Management
Yes
CAPA Planning
Yes
Change Management
Yes
Complaint Management
Yes
Incident Management
Yes
Nonconformance Tracking
Yes
Quality Control
Yes
Risk Management
Yes
Root Cause Analysis
Yes
Training Management
No