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Description
ConvergeHub is the all-in-one CRM built to accelerate revenue from pipeline to paycheck.
Designed for businesses of all sizes—from small startups to enterprise-grade organizations—it unifies Sales, Marketing, Support, and Billing into one powerful platform. Your teams can attract leads, close deals, support customers, and get paid faster—all from a single, streamlined workspace.
With robust automation, deep customization, and a 360° customer view, ConvergeHub helps you manage every stage of the customer lifecycle and drive scalable growth without switching tools.
Highlights:
360° customer view with omnichannel touchpoints
Built-in campaigns, quotes, invoices, and support cases
Custom dashboards, automation, and reporting tools
Integrates with QuickBooks, DocuSign, RingCentral, Office365, Zapier, and more
Description
The RingCentral AI Receptionist (AIR) serves as a phone agent powered by generative AI, integrated within the RingCentral business phone system to facilitate the automation of incoming call management with human-like conversational capabilities. It can be activated effortlessly in just a few minutes without the need for IT assistance, utilizing information from your website, FAQs, or uploaded materials to respond to common customer inquiries, filter out spam calls, arrange appointments, and send follow-up messages through SMS. By employing name- and context-based logic, it adeptly directs more complex inquiries, thereby eliminating the annoyance of tedious phone menus. AIR can engage in conversations in multiple languages, including English, French, and Spanish, with the ability to switch seamlessly between them, and offers customizable voice personalities along with tailored greetings. Additionally, it provides valuable real-time insights through call transcripts, analytics, and performance dashboards, enhancing operational efficiency. Furthermore, it easily scales to accommodate various locations and departments, ensuring a reliable and round-the-clock front-desk service that minimizes the chances of missed calls and improves customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Google Calendar
Microsoft Outlook
Box
Bucksense
Docusign
Flip
Gmail
Google Contacts
Google Workspace
HubSpot Operations Hub
Integrations
Google Calendar
Microsoft Outlook
Box
Bucksense
Docusign
Flip
Gmail
Google Contacts
Google Workspace
HubSpot Operations Hub
Pricing Details
$59 per user / month
Free Trial
Free Version
Pricing Details
$59 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConvergeHub, Inc.
Founded
2016
Country
11501 Dublin Blvd, Suite 200 Dublin, CA 94568
Website
www.convergehub.com
Vendor Details
Company Name
RingCentral
Founded
1999
Country
United States
Website
www.ringcentral.com/ai-receptionist.html
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management