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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ConvergeHub is the all-in-one CRM built to accelerate revenue from pipeline to paycheck. Designed for businesses of all sizes—from small startups to enterprise-grade organizations—it unifies Sales, Marketing, Support, and Billing into one powerful platform. Your teams can attract leads, close deals, support customers, and get paid faster—all from a single, streamlined workspace. With robust automation, deep customization, and a 360° customer view, ConvergeHub helps you manage every stage of the customer lifecycle and drive scalable growth without switching tools. Highlights: 360° customer view with omnichannel touchpoints Built-in campaigns, quotes, invoices, and support cases Custom dashboards, automation, and reporting tools Integrates with QuickBooks, DocuSign, RingCentral, Office365, Zapier, and more

Description

The RingCentral AI Receptionist (AIR) serves as a phone agent powered by generative AI, integrated within the RingCentral business phone system to facilitate the automation of incoming call management with human-like conversational capabilities. It can be activated effortlessly in just a few minutes without the need for IT assistance, utilizing information from your website, FAQs, or uploaded materials to respond to common customer inquiries, filter out spam calls, arrange appointments, and send follow-up messages through SMS. By employing name- and context-based logic, it adeptly directs more complex inquiries, thereby eliminating the annoyance of tedious phone menus. AIR can engage in conversations in multiple languages, including English, French, and Spanish, with the ability to switch seamlessly between them, and offers customizable voice personalities along with tailored greetings. Additionally, it provides valuable real-time insights through call transcripts, analytics, and performance dashboards, enhancing operational efficiency. Furthermore, it easily scales to accommodate various locations and departments, ensuring a reliable and round-the-clock front-desk service that minimizes the chances of missed calls and improves customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Calendar
Microsoft Outlook
Box
Bucksense
Docusign
Flip
Gmail
Google Contacts
Google Workspace
HubSpot Operations Hub
Mailchimp
Microsoft OneDrive
Pabbly Connect
QuickBooks Online
QuickBooks Online Advanced
Readymode
Totality
Vetspire
WordPress
Xero

Integrations

Google Calendar
Microsoft Outlook
Box
Bucksense
Docusign
Flip
Gmail
Google Contacts
Google Workspace
HubSpot Operations Hub
Mailchimp
Microsoft OneDrive
Pabbly Connect
QuickBooks Online
QuickBooks Online Advanced
Readymode
Totality
Vetspire
WordPress
Xero

Pricing Details

$59 per user / month
Free Trial
Free Version

Pricing Details

$59 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConvergeHub, Inc.

Founded

2016

Country

11501 Dublin Blvd, Suite 200 Dublin, CA 94568

Website

www.convergehub.com

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/ai-receptionist.html

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Product Features

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