Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide licensing for HVAC and engineering applications tailored for mobile devices running on Apple iOS and Android, making field calculations straightforward regardless of your location. Additionally, we develop bespoke versions of our applications for companies like Mitsubishi Electric and Ingersoll-Rand, offering specialized solutions for the installation, selection, and management of HVAC systems. At Carmel Software, our mission is to simplify intricate tasks, enhancing efficiency and precision for professionals within the HVAC, engineering, and energy sectors. Our suite of HVAC applications, including HVAC ResLoad-J and HVAC Equipment Locator, empowers users to perform complex calculations and manage comprehensive records directly from their mobile phones and tablets while in the field. Users can easily track, share, and customize maintenance data and nameplate information for HVAC and building equipment, seamlessly integrating this functionality across various devices both in the field and at the office. This makes our apps an ideal choice for HVAC technicians and building maintenance supervisors looking to streamline their workflows. By leveraging our technology, professionals can significantly improve their operational effectiveness and response times.
Description
ServCraft is a cloud-based solution designed specifically for managing jobs and field services in installation, repair, and maintenance sectors. This software consolidates customer inquiries, quotations, scheduling, job tickets, technician updates, inventory management, and invoicing into a unified platform accessible by both office personnel and field teams. Users can generate quotes and invoices, assign tasks to technicians, and utilize forms, checklists, and images on job cards, while also capturing customer approvals and recording additional work via the mobile app, even when offline, before syncing the data later. The system offers features for job costing, visibility of stock in vans and branches, customer portals, online payment options, and accounting integrations with platforms like Sage One, Xero, and QuickBooks Online. Teams are able to oversee workflows and manage user permissions through both the web-based application and mobile interfaces. ServCraft caters to various trades including plumbing, electrical, security, solar energy, HVAC, and other installation and maintenance services, ensuring that a wide range of industries can benefit from its comprehensive functionalities. Overall, ServCraft enhances operational efficiency and communication between different teams, ultimately improving service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Carmel Software
Website
carmelsoft.com
Vendor Details
Company Name
ServCraft Africa
Founded
2016
Country
South Africa
Website
www.servcraft.co.za
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
No
Mobile Access
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No