Compare ControlUp vs. TrueDEM

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

The Asset Guardian (TAG) Mobi: Tackle Downtime with TAG Mobi TAG Mobi is a fully embedded preventive maintenance and asset management (EAM) solution within Microsoft Dynamics 365 Business Central. Designed for modern manufacturing and infrastructure operations, TAG Mobi helps reduce risk, minimize downtime, and streamline maintenance workflows—all from within your existing Business Central environment. From proactive asset health monitoring and predictive maintenance to real-time mobility and AI-powered adoption tools, TAG Mobi equips maintenance teams with everything they need to boost performance and take control of asset operations. Key Features: • Fully embedded in Microsoft Dynamics 365 Business Central • Real-time mobile access for on-the-go asset tracking • Predictive maintenance to reduce unplanned downtime • AI-assisted onboarding for faster adoption • Advanced APM tools to monitor asset health and anticipate failures No silos. No extra software. Just a seamless, native experience that empowers maintenance teams and provides managers with the insights they need—right inside Business Central.

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

Tractian is the Industrial Copilot for maintenance and reliability, combining hardware and software solutions to monitor asset performance, manage industrial operations, and implement predictive maintenance strategies. Its AI-driven platform empowers businesses to prevent unplanned equipment downtime and boost production output. The company is headquartered in Atlanta, GA, and extends its presence globally with offices in Mexico City and Sao Paulo. Learn more at tractian.com.

Maintainly is a cloud-hosted maintenance management solution that streamlines both proactive and reactive maintenance processes. This software enables users to generate, assign, and oversee work orders, offering features such as photo uploads, meter readings, downtime monitoring, and comprehensive audit trails, which can be handled either manually or through automated preventive schedules. Users can organize assets in a hierarchical manner, track movable equipment geographically, and utilize QR codes for easy access, while every maintenance activity is recorded in a detailed history log. Teams and technicians benefit from push notifications, and maintenance personnel can receive and monitor requests using a mobile application that includes functionalities for on-site updates, task comments, and tracking time spent on jobs. Maintainly also offers customizable hierarchy configurations, sophisticated filtering options, and role-specific views, enabling complex operations across various industries to expand efficiently. With a focus on user-friendly adoption, the platform boasts a quick setup process, scalable modular features, and an intuitive design that enhances the user experience. This combination of capabilities makes Maintainly a versatile tool for managing maintenance tasks effectively.

Overmonitor is cloud-based infrastructure, website, and endpoint monitoring built for teams that want fast setup, clear alerts, and practical visibility without the complexity or cost of enterprise monitoring suites. Monitor websites, servers, endpoints, processes, Windows services, event logs, uptime, response time, SSL certificates, and internal network health from one easy dashboard. At the core of Overmonitor is a small, lightweight server agent that installs quickly, pairs with your account, and reports a heartbeat every minute from inside your network. This gives you visibility beyond public uptime checks, helping detect server outages, stalled services, failing processes, internal connectivity problems, and endpoint health issues before they become customer-facing downtime. Overmonitor supports city-level geotargeted monitoring, practical maintenance windows that reduce alert noise, push notifications for alerts, audible dashboard alerts for operations screens, process monitor rollups, embeddable performance graphs, and flexible à la carte pricing so you only pay for the monitoring you need. Designed for SaaS operators, IT teams, MSPs, developers, and small businesses, Overmonitor helps you track availability, analyze website performance, monitor infrastructure health, and improve end-user experience without being locked into a bloated monitoring platform.

Maintenance Care is a cloud-based, facilities maintenance management solution that helps organizations of all sizes manage work orders, assets, preventive maintenance tasks and more from any device. Maintenance Care includes a mobile CMMS to make task completion and tracking easier on-site or on the go. Maintenance Care’s CMMS (computerized maintenance management system) includes a host of powerful but easy-to-use features, including asset tracking, parts and inventory management, dashboards, reporting, document storage, third-party integrations and more. Preventive scheduling functionality helps users handle in-progress tasks and plan for bigger projects to address what work needs to be done and when. Additionally, document storage capabilities allow users to attach various forms, such as MSDS, training PDFs and safety documentation to tasks. The CMMS includes an asset management module that provides details related to purchase, manufacturing, technical specifications, warranty expiration and repair history on equipment. All paid plans include unlimited users — this means no extra cost per seat. Cost-effective paid plans include more robust features anyone can quickly learn and start using.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!