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Average Ratings 0 Ratings
Description
Collection Management enhances and simplifies the process of managing accounts receivable within Microsoft Dynamics 365 Business Central by effectively managing customer payment preferences, agreement statuses, and follow-up actions through a cohesive workflow. Upon the creation of an order, invoice, or credit memo, the system captures each customer's preferred payment method—be it direct debit, bank-mediated service, or another provider—while automatically generating payment suggestions. With strong integrations with top Danish collection services, users benefit from easy one-click setup, immediate status updates, and a consistent approach to handling all receivables, eliminating concerns about format discrepancies. Additionally, the platform offers a comprehensive overview within Business Central that allows for real-time monitoring of liquidity, tracking of agreement and payment statuses, and enables banks to oversee the collection process with automated notifications, streamlining the entire financial management experience. This holistic approach not only saves time but also improves cash flow management for businesses.
Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365 Business Central
Yes
Microsoft Excel
No
Integrations
Microsoft Dynamics 365 Business Central
No
Microsoft Excel
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Continia
Founded
2009
Country
Denmark
Website
www.continia.com/solutions/collection-management/
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes