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Description
In no time, you can create your own diary study project and invite your users. Get customer insights, speed up innovation, find the perfect match, and deliver more value to your customers. Contextmapp is a new research tool that includes an app for participants as well as a dashboard for researchers. Collect feedback, qualitative insights and photos. Different invitation options offer high response rates. There are no monthly fees and you only pay for the credits that each participant uses. You can see what your users think and do right now. Contextmapp lets you see what people think about your products, services and brands in real-time. Contextmapp is available in both the Appstore and Playstore. You use a dashboard. They use the Contextmapp App. Customer research has never been more simple and powerful. Become a research master, share your insights and encourage collaboration within your organization to achieve the best insights.
Description
Engage with your users to understand how they interact with your application or website. Conduct interviews with participants from various locations around the globe, allowing your team to observe and document insights with precise timestamps for better analysis. Alternatively, invite users to complete tasks independently by sending them a test link, which will result in a variety of recorded sessions delivered straight to your inbox. This method of remote user research is applicable for both mobile and desktop platforms, eliminating the need for any physical connections. You can pose questions, receive genuine feedback, and enable participants to share their screens from any corner of the world. Test any kind of website, application, or prototype effortlessly. Each research project is equipped with a distinct LiveShare invite link that can be distributed to numerous participants, allowing for expansive outreach. Take your research efforts beyond traditional settings by capturing the face, screen, and voice interactions of individuals, no matter where they are located, thereby broadening the scope of your findings. This approach not only enhances user engagement but also fosters a deeper understanding of user behavior across diverse environments.
API Access
Has API
API Access
Has API
Integrations
CleverX
Pricing Details
€29 per credit, no monthly fee
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Contextmapp
Founded
2014
Country
Netherlands
Website
contextmapp.com
Vendor Details
Company Name
Lookback
Founded
2013
Country
United States
Website
lookback.io
Product Features
Product Features
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
