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Description
All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.
Description
Viddle is a SaaS-based solution for private investigators, as well as investigators in the private and public sectors. Viddle is easy to use and designed to help you save time on case creation and case management. Viddle facilitates collaboration between investigators. Viddle allows a primary investigator to add secondary investigators from partnering organisations and assign tasks to the case team. Viddle includes video conferencing that allows investigators to screen-share and facilitate meetings. All case evidence is stored securely in Amazon AWS S3 Sydney. Viddle allows parties to a case to request information, such as witness statements or evidence, online. This eliminates the need to travel to collect case documents.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Bubble
No
Daily
No
Google Maps
No
Stripe
No
Integrations
Amazon Web Services (AWS)
Yes
Bubble
Yes
Daily
Yes
Google Maps
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$39/month
- Cancel any time. No lock in contract.
- Try Viddle free for 14 days with all features before signing up.
- Monthly pay-as-you-go or discounted annual subscription.
- If you would like to pause your subscription, we will be glad to work with you to retain your data accordingly for when you resume.
Individual Plan:
- $39/month or $390/year
- 1 Investigator Account
- Ideal for a sole trader
- 100GB file storage per month
- $10/month per extra 100GB
- Unlimited external and internal case corroborators**
Team Plan
- $249/month or $2,490/year
- 6 Investigator Accounts*
- $39/month per extra user
- 1TB file storage per month
- $39/month per extra 1TB
- Unlimited external and internal case corroborators**
Custom Enterprise:
- Teams and Individual accounts to suit your organisational structure
- Scalable storage allowance based on forecast data uploads
- Custom workflows and notifications
- Pricing to suit operating budget
*All users in the Team belong to the same investigating organisation.
**Case corroborators are existing Viddle users who have finished their trial period.
- Try Viddle free for 14 days with all features before signing up.
- Monthly pay-as-you-go or discounted annual subscription.
- If you would like to pause your subscription, we will be glad to work with you to retain your data accordingly for when you resume.
Individual Plan:
- $39/month or $390/year
- 1 Investigator Account
- Ideal for a sole trader
- 100GB file storage per month
- $10/month per extra 100GB
- Unlimited external and internal case corroborators**
Team Plan
- $249/month or $2,490/year
- 6 Investigator Accounts*
- $39/month per extra user
- 1TB file storage per month
- $39/month per extra 1TB
- Unlimited external and internal case corroborators**
Custom Enterprise:
- Teams and Individual accounts to suit your organisational structure
- Scalable storage allowance based on forecast data uploads
- Custom workflows and notifications
- Pricing to suit operating budget
*All users in the Team belong to the same investigating organisation.
**Case corroborators are existing Viddle users who have finished their trial period.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Contextine Solutions
Country
India
Website
contextine.com/case-management-2/
Vendor Details
Company Name
Viddle
Founded
2021
Country
Australia
Website
www.viddle.com.au
Product Features
Investigation Management
Contact Management
No
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
No
Product Features
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes