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Description
ContactSwing is a AI Voice Agent which makes and answers calls like a human. It is a 24/7 AI Calling Solution that does not require a code.
Our intelligent AI-based call system ensures that no inquiry is left unanswered and captures all inbound interest.
Our AI call assistant instantly answers inquiries and sets up appointments, allowing your business to run 24/7.
Our AI Phone Agent automates repetitive tasks such as follow-ups and scheduling, answering FAQs etc., saving time.
ContactSwing AI Agents allow you to:
Answer and make calls 24/7
Book Appointments Effortlessly
Follow up with leads
Integrate your CRM/ATS.
Send Bulk SMS using SMS AI Agent
Email AI Agent allows you to respond to emails.
Description
AI is transforming customer service now and for the foreseeable future – with our innovative AI platform, you can enter a new era of contact centers. We offer a comprehensive AI contact center solution that combines human expertise and artificial intelligence to redefine customer service for the next ten years. Parloa meticulously integrates and customizes the most effective AI tools, empowering you to achieve up to 15% enhanced results right from the start. Our platform comes equipped with a variety of common use cases that require no additional effort from your side. This empowers your business units to seamlessly access all necessary AI technologies independently of IT support. You can effortlessly implement your automation processes using a simple drag and drop interface, managing the AI capabilities without the need for coding. Our robust technical infrastructure guarantees complete oversight of every aspect of both calls and chats, delivering unmatched quality in automation. Additionally, this user-friendly approach ensures that both small and large businesses can leverage advanced AI solutions without a steep learning curve.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
Twilio
Avaya Aura
Cartesia Sonic
Deepgram
ElevenLabs
Freshcaller
Freshdesk
Genesys Cloud CX
Gmail
Integrations
HubSpot CRM
Twilio
Avaya Aura
Cartesia Sonic
Deepgram
ElevenLabs
Freshcaller
Freshdesk
Genesys Cloud CX
Gmail
Pricing Details
$25/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ContactSwing
Founded
2023
Country
United States
Website
www.contactswing.ai/
Vendor Details
Company Name
Parloa
Founded
2018
Country
Germany
Website
www.parloa.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
