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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In the legal profession, client relationships and the value delivered are paramount to achieving both personal and firm success. The ability to foster connections and generate new business opportunities is essential for growth. With ContactEase, maintaining your client connections becomes a seamless experience. Fill out the form to book a consultation with one of our specialists to discover how ContactEase can transform your law practice. Arrange a demo to explore how ContactEase can enhance your existing systems or take a closer look at our integration with the SurePoint Legal Management System (LMS), designed to boost profitability by alleviating administrative tasks, allowing lawyers to dedicate more time to their clients and practice. SurePoint Technologies stands out as a premier provider of financial and practice management software for law firms across the country. For over four decades, legal practices have depended on SurePoint’s acclaimed enterprise solutions to significantly enhance their workflows and optimize financial outcomes. By choosing our innovative tools, you can ensure your firm remains competitive in an ever-evolving market.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$200 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cole Valley Software

Website

www.colevalley.com

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

Alternatives

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