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features
design
support

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Description

ConsumerAffairs operates independently and is not affiliated with any government entity. The companies featured on our platform may compensate us for being recognized as Authorized Partners or when you engage with our links, phone numbers, or forms. Our primary aim is to provide general information, and it is crucial for individuals to conduct their own evaluations tailored to their unique financial situations and consult with their personal investment, financial, tax, and legal professionals. We strive to eliminate negative experiences for both consumers and brands, and our business structure is designed to uphold this goal. Our team dedicates significant time to researching businesses, assessing reviews, and creating tools that simplify your decision-making process. We assist brands in gathering reviews, engaging with their customers, and deriving valuable insights from their feedback. The brands that opt to pay for these services are referred to as Authorized Partners. When you are prepared to make a purchase, we suggest an Authorized Partner that aligns with your specific needs, ensuring you have a smoother buying experience. By doing so, we believe we can foster better relationships between consumers and brands.

Description

Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ASI PMS
Junos Traffic Vision
ProvenExpert.com
Rannko

Integrations

ASI PMS
Junos Traffic Vision
ProvenExpert.com
Rannko

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Consumers Unified

Founded

1998

Country

United States

Website

www.consumeraffairs.com

Vendor Details

Company Name

VenueLytics

Founded

2015

Country

United States

Website

www.venuelytics.ai/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Alternatives

Alternatives

Ur Venue Reviews

Ur Venue

Venue Management Systems