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Description
Already crafted, tested, and battle-ready, this solution alleviates the concerns associated with deploying an essential customer portal. The Constructive Customer Portal is a reliable tool tailored specifically for your clientele. Presently, it supports over 1,400 distinct residential builders daily, who utilize their customer portal to monitor the progress of their projects, and this figure continues to rise. Operated on robust, industry-standard hosted servers, it remains accessible regardless of your server activity. Builders can effortlessly track the status of their homes without the hassle of repeated emails or phone calls. This platform not only lowers the expenses related to providing real-time information to clients but also enhances overall customer service. Users receive current updates from the construction site, including house images, necessary documents, helpful contacts, maintenance updates, and much more. Everything is centralized in one location and refreshes automatically as your internal systems evolve, ensuring that clients always have the latest information at their fingertips. This efficiency ultimately leads to a more streamlined communication process between builders and their customers.
Description
SiteOne allows builders to do what their best: build homes. SiteOne provides tools to help homeowners create and maintain their homes, provide superior customer service, share important information with homeowners, facilitate warranty requests, automate processes, resolve issues, and manage records.
SiteOne's Builder toolbox is the only paperless solution for managing work orders from creation to close. Builders can electronically accept, deny or assign trades to any device and respond to all requests. Risk mitigation is achieved by documenting every communication. Intelligent reports detect trends and reduce operating expenses with real-time dashboards.
SiteOne's HomeHub portal is password-protected and allows homeowners to submit service requests, upload photos, and communicate with their builder. It also contains everything necessary to care for their new home. This includes digital manuals and warranties, an inventory and links to register every appliance, and reminders about maintenance.
API Access
Has API
API Access
Has API
Integrations
Dynamics 365 Remote Assist
Microsoft 365
Microsoft Azure
SBI Software for Growers
SurveyMonkey Enterprise
Integrations
Dynamics 365 Remote Assist
Microsoft 365
Microsoft Azure
SBI Software for Growers
SurveyMonkey Enterprise
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Constructive Software
Founded
2015
Country
Australia
Website
www.constructivesoftware.com.au
Vendor Details
Company Name
SiteOne Services
Country
United States
Website
www.siteoneservices.com
Product Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets
Home Builder
Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management
Product Features
Home Builder
Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management
Punch List
Collaboration
Commenting / Notes
Document Management
Drag & Drop
Drawings Integration
Include Photos In Reports
Issue Tracking
Quality Control Checklist
Task Management
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management