Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Securely integrate your digital ecosystem on your own terms with one of the premier network-as-a-service platforms available. Experience high-performance connectivity that links devices, applications, clouds, offices, enterprise locations, and data centers seamlessly. You can provision a network connection in just minutes and adjust bandwidth to accommodate your business's evolving requirements. By bypassing the public internet, you safeguard your mission-critical applications and workloads with your tailored on-demand network. Connections can be established for as short as one day, allowing flexibility and adaptability. Effortlessly connect to over 900 data center locations around the globe and establish direct links to SaaS providers and security platforms. Enjoy dedicated and on-demand connections to the largest cloud service providers worldwide, while also orchestrating and managing your IoT global connectivity from device to cloud. Join the thousands of businesses already interconnected on this innovative platform and discover the possibilities within our ecosystem. Additionally, gain automated access to our proprietary private network infrastructure, ensuring a secure and efficient network experience.
Description
The contemporary call center has evolved beyond its traditional form, becoming a dynamic network of virtual agents available on demand, which offers unparalleled scalability and adaptability. Liveops provides companies with access to a skilled workforce capable of delivering virtual call center solutions that efficiently ramp up during peak times without any disruption. By focusing on the qualifications, education, and professional experience of our agents, we transcend geographical barriers, ensuring they are well-equipped to represent your brand effectively. With a robust network of 20,000 domestic agents, we are not constrained by traditional working hours or locations, allowing us to find the most suitable talent available. This approach fosters an unprecedented level of flexibility that can significantly enhance your customer service experience. For over 18 years, we have redefined the customer service landscape by eliminating downtime and reducing overhead costs while leading the market in flexible agent services. Our commitment to innovation is echoed in the feedback we receive from our clients. Discover what others have to say about how we’ve transformed their customer interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Alibaba Cloud
Yes
Amazon Web Services (AWS)
Yes
Cloudflare
Yes
F5 Distributed Cloud Network Connect
Yes
Google Cloud Platform
Yes
Huawei Cloud
Yes
IBM Cloud
Yes
JobDiva
No
Microsoft Azure
Yes
Integrations
Salesforce
Yes
Alibaba Cloud
No
Amazon Web Services (AWS)
No
Cloudflare
No
F5 Distributed Cloud Network Connect
No
Google Cloud Platform
No
Huawei Cloud
No
IBM Cloud
No
JobDiva
Yes
Microsoft Azure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Console Connect
Country
United States
Website
www.consoleconnect.com
Vendor Details
Company Name
Liveops
Founded
2000
Country
United States
Website
liveops.com
Product Features
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No