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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Consio empowers Shopify brands to enhance their revenue by converting phone interactions into genuine sales and customer support avenues. The AI Voice Agent autonomously responds to incoming calls, addressing inquiries related to order status and delivery, while also providing tracking links via SMS during the conversation. Additionally, it can seamlessly transfer calls to human representatives when necessary. Sales teams leverage Consio to reach out to abandoned checkouts, important customers, returning buyers, and other highly interested shoppers, all with comprehensive context from Shopify. This innovative approach not only streamlines communication but also significantly boosts customer engagement and satisfaction.

Description

Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Microsoft Clarity No 
Microsoft Copilot No 
PayPal No 
Stripe No 

Integrations

Shopify Yes 
Microsoft Clarity Yes 
Microsoft Copilot Yes 
PayPal Yes 
Stripe Yes 

Pricing Details

Custom pricing
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Consio

Founded

2024

Country

United States

Website

www.consio.ai

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

Product Features

Product Features

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