Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The integration process is streamlined and straightforward with a white glove onboarding service that consolidates all pertinent customer, sales, and inventory information into a single platform. Are you looking to boost your average order value? Decrease excess stock? Reconnect with inactive customers? Establish your business objectives and allow ConnectedFlow to identify the most effective promotional strategies. Utilizing its advanced AI, ConnectedFlow targets customers who are most aligned with your selected goals—this represents hyper-personalized segmentation on a large scale. Alternatively, you can choose from one of your pre-existing segments, which can be automatically synchronized from your Shopify store. Eliminate uncertainty in your promotional efforts as ConnectedFlow’s AI determines the ideal mix of products and customers while forecasting the expected returns from each promotional campaign. By deploying sophisticated AI techniques, ConnectedFlow identifies the most effective discount rates that safeguard profit margins while optimizing returns, ensuring your promotional efforts are both strategic and profitable. This results in a more data-driven approach to marketing that can significantly enhance your overall business performance.

Description

500+ businesses use the Customer Support & Helpdesk software daily. This software is for high-growth companies that want to grow without the need for additional agents. 1. You can resolve up to 50% of the issues before they reach agents. To resolve all tickets, you can create your own self-service flow. You can grow without having to hire more agents. 2. No more switching tabs. Richpanel displays customer and order data in rich context next to each ticket. Agents can save a lot of time. Shopify, Shopify Plus and Magento are all possible integrations. 3. All your support channels can be managed from one place. Customers can contact you via chat or email, facebook, Instagram, phone, SMS, and you can respond to their queries from one beautiful dashboard. 4. Automate your productivity. Automately collect visitor emails, set reply time expectations, qualify visitors, and perform skill-based routing. 5 Flexible reporting platform. Beautiful UI to improve team productivity, revenue impact and satisfaction

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Aircall
Attentive
Blotout
Facebook
Flip
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Magento
Meltano
Recharge
Segment
Shopify Plus
WooCommerce

Integrations

Shopify
Aircall
Attentive
Blotout
Facebook
Flip
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Magento
Meltano
Recharge
Segment
Shopify Plus
WooCommerce

Pricing Details

$121.47 per month
Free Trial
Free Version

Pricing Details

$59/agent/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConnectedFlow

Country

United Kingdom

Website

connectedflow.app/

Vendor Details

Company Name

Richpanel

Founded

2019

Country

United States

Website

richpanel.com

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

Forecastly Reviews

Forecastly

Forecast.ly
Text Reviews

Text

Text Inc.
Smax AI Reviews

Smax AI

VIK Solution Co., Ltd.