Average Ratings 38 Ratings
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Description
ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools.
ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.
Description
iApp serves as a comprehensive center that addresses all aspects of human resource management, facilitating the assessment and reassessment of current processes while also keeping a close eye on everyday employee functions. By guiding users along a standardized path, the system minimizes the chances of mistakes. For example, the capability to manage leave adjustments—whether by group, month, or year—provides a more extensive understanding of the overall process, thereby enhancing the enforcement of workplace policies among staff. Human resources professionals can generate detailed leave reports that are valuable for future checks or improvements to the system, ultimately establishing a universal code of conduct for everyone involved. With all applications seamlessly integrated into one platform, users gain significant adaptability in applying identity solutions across the organization. Furthermore, iApp's dedicated expertise in specific applications has become a defining feature of all solutions offered by Spectra. This focus on specialized application knowledge not only enhances user experience but also fortifies the overall effectiveness of human resource management strategies.
API Access
Has API
API Access
Has API
Integrations
AI Autopilot
AlertOps
BDRShield
CSP Control Center
CWDash
CyberQP
HubSpot Marketing Hub
Insightly
Josys
MSP360 Backup for M365/GW
Integrations
AI Autopilot
AlertOps
BDRShield
CSP Control Center
CWDash
CyberQP
HubSpot Marketing Hub
Insightly
Josys
MSP360 Backup for M365/GW
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConnectWise
Founded
1982
Country
United States
Website
www.connectwise.com/platform/business-management/psa
Vendor Details
Company Name
Spectra Technovision
Founded
1999
Country
India
Website
www.spectra-vision.com/identity-hr-management-software-system/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
