Average Ratings 38 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Description

Our warehouse management software suite, known as WISE, serves as the foundation for our Supply Chain Solution. Employing cutting-edge integration methodologies, the WISE Universal Integration Adapter (UIA) for Data Transformation enables us to develop virtually any integration solution we can envision. The WISE WMS, or Warehouse Management System, encompasses a comprehensive array of tools essential to our Supply Chain Solution. With customizable location rules, various package types, tailored picking protocols, defined shipment procedures, and diverse packaging techniques, WISE WMS captures every crucial aspect of your operations. It then enhances these processes through sophisticated algorithmic rule engines that optimize task execution. These powerful features of WISE play a vital role in refining distribution center operations, driving down costs, and boosting overall productivity. By leveraging the rules-based architecture from Royal 4 Systems, your company can advance confidently into a technologically advanced future. Additionally, our commitment to continuous improvement ensures that your operations can adapt and thrive in an ever-changing marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acceptto eGuardian
BeeCastle
Campaign Monitor
Cloud Elements
Contact Science
Datagate Telecom Billing
Domotz
Exclaimer
FixFinder
HubSpot Customer Platform
ITQuoter
Kaseya VSA
Liongard
LogicMonitor
Opsgenie
QuickBooks Online
QuickBooks Online Advanced
Salesforce
SyncMonkey
TimeZest

Integrations

Acceptto eGuardian
BeeCastle
Campaign Monitor
Cloud Elements
Contact Science
Datagate Telecom Billing
Domotz
Exclaimer
FixFinder
HubSpot Customer Platform
ITQuoter
Kaseya VSA
Liongard
LogicMonitor
Opsgenie
QuickBooks Online
QuickBooks Online Advanced
Salesforce
SyncMonkey
TimeZest

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/business-management/psa

Vendor Details

Company Name

Royal 4 Systems

Founded

1984

Country

United States

Website

www.royal4.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Product Features

Cold Storage

Co-Packing / Re-Packing
Cross Docking
Customer Billing
Customer Web Portal
Inventory Accuracy
Lot Control
Product Sleeving
Product Weighing
Racking Logic
Temperature Capture
Traceability

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

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