Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ConnectMachine is an AI Agent with a strong emphasis on privacy, aimed at transforming the way you network. It enables you to create personalized digital business cards, selectively share information, and navigate your connections through easy voice or text commands, all while maintaining a quiet, focused environment free from social distractions. This innovative tool is accessible on both iOS and Android platforms, ensuring you can connect seamlessly wherever you are.
Description
Give your agents a desktop that is enhanced to meet the changing expectations of customers and empower them to deliver personalized, meaningful and efficient service. Upstream Works desktop solutions for omnichannel experiences will help you create better experiences. Unified agent desktop with productivity features and visibility of all channels and applications to improve CX and FCR. Convenient flexibility of channels with voice, email and web chat, messaging, video, social, co-browsing, bots, conversational artificial intelligence, and more. Integrate with any AI, business application or CRM system to streamline processes and increase agent productivity. Improve business outcomes using real-time and historic omnichannel Dashboards and reports, including FCR, CES and bot analytics.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
Pricing Details
$5.99
Free Plan: $0 forever
Premium Plan: $5.99 per month (save 20% with yearly billing)
Premium Plan: $5.99 per month (save 20% with yearly billing)
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ConnectMachine
Founded
2025
Country
United State
Website
connectmachine.io
Vendor Details
Company Name
Upstream Works
Founded
1995
Country
Canada
Website
www.upstreamworks.com
Product Features
Contact Management
Activity Management
Yes
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
No
Group Management
Yes
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
Yes
Segmentation
No
Shared Contacts
Yes
Social Media Integration
Yes
Product Features
Contact Management
Activity Management
Yes
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No