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Average Ratings 49 Ratings

Total
ease
features
design
support

Description

Ivanti Connect Secure delivers enterprise-grade remote access and zero trust connectivity through a single unified client, eliminating the need to manage separate VPN and LAN access tools. IT and security teams gain centralized policy enforcement with real-time device and identity verification at every access request, reducing the risk of unauthorized access and lateral movement across the network. Adaptive multi-factor authentication supports biometrics, hardware tokens, FIDO2 passwordless authentication passkeys, time-based one-time passcodes, and integration with leading identity providers including Okta, Azure AD, and Google. Endpoint compliance checks assess device posture before granting access, with automatic quarantine and remediation for non-compliant devices. Deployed on hardware, virtual, or cloud appliances, including VMware, Azure, AWS, and GCP, ICS scales from 250 to 45,000 concurrent users. NIST Federal Information Processing Standards certification and integrated web application firewall protection help ensure organizations meet stringent compliance requirements while maintaining high performance across distributed, hybrid environments.

Description

HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials. When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots. To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256. Core features: - No sign-up for the remote user – reduce friction and speed up session initiation. - Reboot & reconnect – continue support after system restarts without losing access. - UAC elevation support – perform administrative tasks on Windows devices during the session. - File transfer – move files between devices during support work. - Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default. - Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session. - Multi-screen view – work across all client monitors without switching context. - Two-factor authentication (2FA) – protect account access. - Firewall-friendly connections – run support within restricted network environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

A10 Defend DDoS Mitigator Yes 
AuthControl Sentry Yes 
Axonius Yes 
ConnectProtect Managed Detection and Response Yes 
ConverSense Yes 
GigaSECURE Yes 
Ivanti Yes 
Ivanti Neurons for Secure Access Yes 
Junos Traffic Vision Yes 
SecureIdentity DLP Yes 
SecureIdentity IAM Yes 
SecureIdentity IRAD Yes 
SecureIdentity MFA Yes 
SecureIdentity PAM Yes 
SmartShare Yes 
Spoom Yes 
ThreatAware Yes 
TrustBuilder Yes 

Integrations

A10 Defend DDoS Mitigator No 
AuthControl Sentry No 
Axonius No 
ConnectProtect Managed Detection and Response No 
ConverSense No 
GigaSECURE No 
Ivanti No 
Ivanti Neurons for Secure Access No 
Junos Traffic Vision No 
SecureIdentity DLP No 
SecureIdentity IAM No 
SecureIdentity IRAD No 
SecureIdentity MFA No 
SecureIdentity PAM No 
SmartShare No 
Spoom No 
ThreatAware No 
TrustBuilder No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0
The product is completely free of charge, no fees and no ads
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ivanti

Founded

2014

Country

United States

Website

www.ivanti.com/products/connect-secure-vpn

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

United States

Website

www.helpwire.app/

Product Features

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management No 
Web Traffic Reporting No 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

VPN

Anonymous Browsing No 
DNS Leak Protection No 
For Digital Security No 
For Financial Security No 
For Gaming No 
For Streaming No 
Kill Switch No 
Multi-Language No 
Multi-Protocol No 
Peer-to-Peer No 
Policy Management No 
Remote Access No 
Web Inspection No 
White Label No 

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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