Average Ratings 0 Ratings
Average Ratings 49 Ratings
Description
Ivanti Connect Secure delivers enterprise-grade remote access and zero trust connectivity through a single unified client, eliminating the need to manage separate VPN and LAN access tools. IT and security teams gain centralized policy enforcement with real-time device and identity verification at every access request, reducing the risk of unauthorized access and lateral movement across the network. Adaptive multi-factor authentication supports biometrics, hardware tokens, FIDO2 passwordless authentication passkeys, time-based one-time passcodes, and integration with leading identity providers including Okta, Azure AD, and Google. Endpoint compliance checks assess device posture before granting access, with automatic quarantine and remediation for non-compliant devices. Deployed on hardware, virtual, or cloud appliances, including VMware, Azure, AWS, and GCP, ICS scales from 250 to 45,000 concurrent users. NIST Federal Information Processing Standards certification and integrated web application firewall protection help ensure organizations meet stringent compliance requirements while maintaining high performance across distributed, hybrid environments.
Description
HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials.
When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots.
To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256.
Core features:
- No sign-up for the remote user – reduce friction and speed up session initiation.
- Reboot & reconnect – continue support after system restarts without losing access.
- UAC elevation support – perform administrative tasks on Windows devices during the session.
- File transfer – move files between devices during support work.
- Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default.
- Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session.
- Multi-screen view – work across all client monitors without switching context.
- Two-factor authentication (2FA) – protect account access.
- Firewall-friendly connections – run support within restricted network environments.
API Access
Has API
No
API Access
Has API
No
Integrations
A10 Defend DDoS Mitigator
Yes
AuthControl Sentry
Yes
Axonius
Yes
ConnectProtect Managed Detection and Response
Yes
ConverSense
Yes
GigaSECURE
Yes
Ivanti
Yes
Ivanti Neurons for Secure Access
Yes
Junos Traffic Vision
Yes
SecureIdentity DLP
Yes
Integrations
A10 Defend DDoS Mitigator
No
AuthControl Sentry
No
Axonius
No
ConnectProtect Managed Detection and Response
No
ConverSense
No
GigaSECURE
No
Ivanti
No
Ivanti Neurons for Secure Access
No
Junos Traffic Vision
No
SecureIdentity DLP
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0
The product is completely free of charge, no fees and no ads
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ivanti
Founded
2014
Country
United States
Website
www.ivanti.com/products/connect-secure-vpn
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Product Features
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
No
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
No
Web Threat Management
No
Web Traffic Reporting
No
Network Security
Access Control
No
Analytics / Reporting
No
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Threat Response
No
VPN
No
Vulnerability Scanning
No
VPN
Anonymous Browsing
No
DNS Leak Protection
No
For Digital Security
No
For Financial Security
No
For Gaming
No
For Streaming
No
Kill Switch
No
Multi-Language
No
Multi-Protocol
No
Peer-to-Peer
No
Policy Management
No
Remote Access
No
Web Inspection
No
White Label
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No