Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Connect Patient by ChartLogic is an adaptable patient portal designed for mobile use, offering a variety of functions. This online solution facilitates seamless communication and interaction between healthcare providers and patients, accessible from any device or web browser, which ultimately elevates the standard of care and enriches the patient experience. For healthcare providers, essential features encompass patient history, secure messaging capabilities, intake forms, and reminders for upcoming appointments. Meanwhile, patients benefit from key functionalities such as the ability to request appointments, pay their bills electronically, and submit requests for prescription refills, ensuring a comprehensive approach to their healthcare needs. Overall, this platform significantly enhances the interaction between patients and providers, fostering a more efficient healthcare environment.
Description
SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ChartLogic
Founded
1994
Country
United States
Website
www.chartlogic.com
Vendor Details
Company Name
Simbo AI
Founded
2019
Country
United States
Website
www.simbo.ai/
Product Features
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
Yes
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
No
Health Record Access
Yes
Intake Forms
Yes
Lab Results
Yes
Prescription Renewals
Yes
Secure Messaging
Yes
Video Consultations
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No