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Description
Conduit is an advanced AI platform designed to create, implement, and oversee conversational agents that assist with customer service and sales across various mediums, including text, voice, email, chat, and SMS, all while consolidating interactions into a cohesive thread. This platform enables the orchestration of complex multi-step conversational workflows and facilitates integration with external tools and knowledge repositories, ensuring that agents adhere to standard operating procedures and data regulations. When conversations surpass the AI's capabilities, they are seamlessly directed to a centralized inbox where human agents can step in, provide training, and enhance the AI's performance over time. Additionally, Conduit features an intuitive no-code or low-code workflow builder, along with comprehensive reporting tools and insights for performance monitoring, as well as multi-channel connectivity options such as Twilio, Shopify, and Slack. It also supports voice AI functionalities, which include call handling, knowledge base synchronization, access to custom tools, and maintaining real-time contextual awareness. Tailored for enterprise needs, the platform comes equipped with essential features like compliance with policies, stress testing, and robust security measures to protect sensitive data. Ultimately, Conduit empowers organizations to streamline their customer interactions while continuously improving the efficiency of their conversational agents.
Description
Recognizing the critical nature of regulatory compliance in mission-centered operations, Norm Ai prioritizes this aspect in its deployments. The agents developed by Norm Ai empower compliance teams to tap into the most thorough and current knowledge of regulations, which in turn speeds up business results. As the landscape of risk and compliance continues to change, compliance teams face mounting pressure to acquire fresh expertise. With Norm Ai agents continually enhancing their regulatory proficiency, you gain access to an ever-growing set of tools. Norm’s unique AI framework guarantees unmatched regulatory insight through its agents. Functioning within extensive networks of advanced language models, our AI agents are capable of making prompt compliance decisions, executing intricate multi-step processes, and delivering actionable insights based on a profound grasp of regulations. This ensures that compliance teams are not only keeping pace with regulatory demands but are also equipped to anticipate future challenges.
API Access
Has API
API Access
Has API
Integrations
Airbnb
Gmail
Google Drive
Notion
Salesforce
Shopify
Slack
Twilio
WhatsApp
Integrations
Airbnb
Gmail
Google Drive
Notion
Salesforce
Shopify
Slack
Twilio
WhatsApp
Pricing Details
$500 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Conduit AI
Country
United States
Website
www.conduit.ai/
Vendor Details
Company Name
Norm Ai
Country
United States
Website
www.norm.ai/platform
Product Features
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation