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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.

Description

Our software products were initially launched over 25 years ago for IBM i (iSeries & AS/400) platforms! Throughout the years, we have evolved our software to address the changing landscape of business and technology while continuing to support legacy systems. Currently, we offer various solutions to help prolong the lifespan of your legacy systems and facilitate a seamless transition to the cloud whenever you are ready. Wintouch CRM stands out as a business management solution that can be customized extensively as a cloud-based service. It aims to enhance productivity across a range of functions, including marketing, sales, customer service, project management, and administration, catering to businesses and organizations of all sizes. Since its inception in 1995, Wintouch has developed into a comprehensive business management tool, tailored to meet the unique needs of different organizations. Wintouch is particularly advantageous for entities operating on AS400 systems, as it offers multiple future-proofing alternatives that ensure your business remains competitive and efficient. This adaptability not only supports current operations but also prepares your organization for future technological advancements.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM i

Integrations

IBM i

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concursive

Founded

2000

Country

United States

Website

www.concursive.com/concoursesuite.shtml

Vendor Details

Company Name

Touchtone

Website

www.touchtonecorp.com/as400-software-and-cloud-services/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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