Wintouch CRM Description
Our software products were initially launched over 25 years ago for IBM i (iSeries & AS/400) platforms! Throughout the years, we have evolved our software to address the changing landscape of business and technology while continuing to support legacy systems. Currently, we offer various solutions to help prolong the lifespan of your legacy systems and facilitate a seamless transition to the cloud whenever you are ready. Wintouch CRM stands out as a business management solution that can be customized extensively as a cloud-based service. It aims to enhance productivity across a range of functions, including marketing, sales, customer service, project management, and administration, catering to businesses and organizations of all sizes. Since its inception in 1995, Wintouch has developed into a comprehensive business management tool, tailored to meet the unique needs of different organizations. Wintouch is particularly advantageous for entities operating on AS400 systems, as it offers multiple future-proofing alternatives that ensure your business remains competitive and efficient. This adaptability not only supports current operations but also prepares your organization for future technological advancements.
Wintouch CRM Alternatives
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Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount.
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NetCrunch is a next-gen, agentless infrastructure and traffic network monitoring system designed for hybrid, multi-site, and fast changing infrastructures. It combines real-time observability with alert automation and intelligent escalation to eliminate the overhead and limitations of legacy tools like PRTG or SolarWinds. NetCrunch supports agentless monitoring of thousands of nodes from a single server-covering physical devices, virtual machines, servers, traffic flows, cloud services (AWS, Azure, GCP), SNMP, syslogs, Windows Events, IoT, telemetry, and more.
Unlike sensor-based tools, NetCrunch uses node-based licensing and policy-driven configuration to streamline monitoring, reduce costs, and eliminate sensor micromanagement. 670+ built-in monitoring packs apply instantly based on device type, ensuring consistency across the network.
NetCrunch delivers real-time, dynamic maps and dashboards that update without manual refreshes, giving users immediate visibility into issues and performance. Its smart alerting engine features root cause correlation, suppression, predictive triggers, and over 40 response actions including scripts, API calls, notifications, and integrations with Jira, Teams, Slack, Amazon SNS, MQTT, PagerDuty, and more.
Its powerful REST API makes NetCrunch perfect for flow automation, including integration with asset management, production/IoT/operations monitoring and other IT systems with ease.
Whether replacing an aging platform or modernizing enterprise observability, NetCrunch offers full-stack coverage with unmatched flexibility. Fast to deploy, simple to manage, and built to scale-NetCrunch is the smarter, faster, and future-ready monitoring system. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks.
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RGM Print Management
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Argent
Argent Guardian® Ultra stands out as the most adaptable monitoring solution available, capable of overseeing Windows, Linux, UNIX (including AIX, HP-UX, SCO, and Solaris), and iSeries Servers. Its innovative agent-optional architecture allows for effective server monitoring, whether or not agents are installed, offering unmatched flexibility to tailor the monitoring setup according to the specific requirements of clients. The era of painstakingly scheduling and managing batch processes manually has been rendered obsolete. With business process automation, organizations can significantly reduce IT expenditures, ensure optimal application performance, improve IT service delivery, and meet compliance standards effortlessly. The Argent Job Scheduler and Argent Queue Engine streamline business operations, notifying users through the Argent Console whenever a problem arises, while also providing Service Level Agreements that present management with a comprehensive view of IT performance. Not only does Argent Job Scheduler serve as a centralized control hub for all operating systems, applications, and databases across Windows, Linux, Solaris, HP-UX, AIX, SCO, and iSeries Servers, but it also empowers organizations to achieve greater operational efficiency and responsiveness.
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Integrations
Company Details
Company:
Touchtone
Website:
www.touchtonecorp.com/as400-software-and-cloud-services/
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Product Details
Platforms
Windows
iPhone App
iPad App
Android App
Types of Training
In Person
Customer Support
Business Hours
Wintouch CRM Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Wintouch CRM User Reviews
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