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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Envision creating your own social-collaborative platform, fully branded and under your control, featuring a blend of functionalities reminiscent of Facebook, LinkedIn, Yahoo Groups, and Yammer—this is what Connect offers. With enterprise-level security, it can be deployed both on-premise or on-demand, while also being completely customizable and upgradeable as new software becomes available. Connect communities seamlessly integrate with an impressive suite of customer relationship management (CRM) tools and come equipped with a comprehensive management console. It supports commercial networks designed to accommodate millions of users, whether deployed on-premise or in a hosted environment. The platform's flexible customization layer, featuring a Java Portlet architecture and a skinnable interface, ensures that Connect can be tailored to meet specific technical and branding needs, making it a versatile choice for organizations looking to enhance their collaborative efforts. Ultimately, Connect empowers businesses to foster community engagement and streamline communication in a secure online space.

Description

The HORISEN Omnichannel Router serves as a comprehensive messaging routing and orchestration solution tailored for telecom operators, CPaaS providers, messaging enterprises, and any organization aiming to streamline customer interactions across various platforms. It offers a cohesive API and routing framework that manages both incoming and outgoing communication through channels such as SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. This enables teams to centralize their channel connections effectively, establish routing protocols and fallback strategies, oversee multiple channels and accounts, while also facilitating customer notifications, updates on orders and deliveries, banking alerts, one-time passcodes, transaction confirmations, two-way messaging capabilities, chatbot applications, and customized marketing journeys. The system is available as either a cloud-based service or as an option for on-premise installation, which empowers organizations to seamlessly weave messaging functionalities into their existing structures and enhance their CPaaS or SaaS solutions. Additionally, the platform's versatility ensures that businesses can adapt their communication strategies to meet evolving customer needs efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Messages No 

Integrations

Google Business Messages Yes 

Pricing Details

$10.00/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concursive

Founded

2000

Country

United States

Website

www.concursive.com/concourseconnect.shtml

Vendor Details

Company Name

HORISEN

Founded

2001

Country

Switzerland

Website

www.horisen.com

Product Features

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Messaging

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

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