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Average Ratings 0 Ratings
Description
Envision creating your own social-collaborative platform, fully branded and under your control, featuring a blend of functionalities reminiscent of Facebook, LinkedIn, Yahoo Groups, and Yammer—this is what Connect offers. With enterprise-level security, it can be deployed both on-premise or on-demand, while also being completely customizable and upgradeable as new software becomes available. Connect communities seamlessly integrate with an impressive suite of customer relationship management (CRM) tools and come equipped with a comprehensive management console. It supports commercial networks designed to accommodate millions of users, whether deployed on-premise or in a hosted environment. The platform's flexible customization layer, featuring a Java Portlet architecture and a skinnable interface, ensures that Connect can be tailored to meet specific technical and branding needs, making it a versatile choice for organizations looking to enhance their collaborative efforts. Ultimately, Connect empowers businesses to foster community engagement and streamline communication in a secure online space.
Description
The HORISEN Omnichannel Router serves as a comprehensive messaging routing and orchestration solution tailored for telecom operators, CPaaS providers, messaging enterprises, and any organization aiming to streamline customer interactions across various platforms. It offers a cohesive API and routing framework that manages both incoming and outgoing communication through channels such as SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. This enables teams to centralize their channel connections effectively, establish routing protocols and fallback strategies, oversee multiple channels and accounts, while also facilitating customer notifications, updates on orders and deliveries, banking alerts, one-time passcodes, transaction confirmations, two-way messaging capabilities, chatbot applications, and customized marketing journeys. The system is available as either a cloud-based service or as an option for on-premise installation, which empowers organizations to seamlessly weave messaging functionalities into their existing structures and enhance their CPaaS or SaaS solutions. Additionally, the platform's versatility ensures that businesses can adapt their communication strategies to meet evolving customer needs efficiently.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Business Messages
No
Pricing Details
$10.00/month/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Concursive
Founded
2000
Country
United States
Website
www.concursive.com/concourseconnect.shtml
Vendor Details
Company Name
HORISEN
Founded
2001
Country
Switzerland
Website
www.horisen.com
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes
Product Features
Messaging
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No