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Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Effortlessly oversee your business operations, team dynamics, client relationships, affiliates, and potential leads from any device, whether it be a computer, tablet, or smartphone. The system intelligently extracts information from credit reports to generate flawless credit dispute letters in mere seconds. Clients can easily log in, accept agreements, and track their progress, which significantly reduces the time spent on unnecessary phone calls. The online process for signing contracts and providing disclosures has reached new heights in terms of convenience—simply copy and paste your credit repair agreements and essential disclosures. Through the TurboDispute affiliate portal, affiliates can effortlessly refer leads to you and monitor their statuses. All that’s required is a simple click on the customer's name for approval. With robust CRM tools designed to manage client interactions and leads, your organization gains a centralized perspective that enhances collaboration across all departments. As the significance of the credit repair sector continues to grow among consumers, adapting to these technological advancements is crucial for staying competitive. Embracing these innovations not only streamlines operations but also improves client satisfaction and engagement.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
TurboDispute
Country
United States
Website
www.turbodispute.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics