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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Minimize expensive payment disputes and enhance your brand's reputation with an entirely automated, AI-driven dispute resolution system. Transact Clear equips you with dependable and effective tools to swiftly analyze, contest, and resolve payment disputes with ease. For merchants, dealing with payment disputes or chargeback claims can complicate an already demanding role. Transact Clear stands as your ally in this process. Our unparalleled Dispute Intelligence Tools streamline your payment dispute management, allowing you to focus on running your business efficiently. With our solutions, you can maximize revenue recovery, reduce transaction risks, and combat instances of friendly fraud. Seamlessly integrate with leading payment gateways to update records and access details on disputed transactions. Furthermore, our CRM integration empowers you to manage risks effectively, enabling you to cancel orders, blacklist problematic customers, and suspend order fulfillment, thereby minimizing potential product losses. This holistic approach not only protects your bottom line but also fosters a more trustworthy relationship with your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Konnektive
Recurly
Sublytics

Integrations

Authorize.Net
Konnektive
Recurly
Sublytics

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Transact Clear

Country

United States

Website

www.transactclear.com

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Alternatives

Alternatives