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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

With Smartpay Zero Cost EFTPOS, you can eliminate transaction fees associated with EFTPOS payments entirely. Our service supports all prominent credit and debit cards, including Visa, MasterCard, EFTPOS, and American Express, ensuring you can cater to a wide range of customers. We also facilitate contactless payments through various methods such as cards, smartphones, and wearable devices, making transactions quick and convenient. Our user-friendly Android machines are designed to accept contactless payments via Mastercard Tap & Go and Visa payWave effortlessly. Additionally, Smartpay terminals are compatible with mobile payment platforms like Apple Pay, Google Pay, Samsung Pay, and Android Pay, making it easier than ever to conduct transactions. Our card reader accommodates all major credit and debit cards, including the option to add American Express at no extra charge. Each month, our dedicated payment specialists assist countless businesses similar to yours in finding the most suitable payment solutions. We invite you to discuss how we can support your business needs today. In Australia, we proudly serve as a payment facilitator, offering credit and debit card acquisition through our innovative EFTPOS terminals, revolutionizing the payments industry while providing business owners with tailored payment products to enhance their operations. As a result, we are not just offering a service; we are building partnerships that empower businesses to thrive in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

American Express Go
Apple Pay
Google Pay
Mastercard Payment Gateway Services
Samsung Pay
Visa Click to Pay

Integrations

American Express Go
Apple Pay
Google Pay
Mastercard Payment Gateway Services
Samsung Pay
Visa Click to Pay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Smartpay

Country

Australia

Website

www.smartpay.com.au

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Alternatives

Alternatives

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