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Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Recivr serves as a sophisticated platform for real-time calculation of card processing fees and cost intelligence, designed to act as the "intelligence layer" in payment systems, enabling companies to comprehend, forecast, and enhance their card transaction expenses. With its swift and dependable API, it delivers precise tier-based interchange and scheme fees for major networks like Visa, Mastercard, and Amex, utilizing current logic tailored to the unique characteristics of each transaction, allowing developers and finance teams to grasp the complete fee structure prior to integration. Beyond fee calculations, Recivr offers comprehensive transaction fee analytics, in-depth insights on fees and invoices, merchant profitability assessments, tools for optimizing costs, and a Scheme Fees Explorer that visualizes fees according to region, card type, and merchant category; its user-friendly dashboard and detailed reports uncover trends and opportunities to minimize expenses while refining pricing strategies. Ultimately, Recivr empowers businesses to make informed decisions that not only streamline their payment processes but also enhance overall financial performance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Recivr
Country
United Kingdom
Website
recivr.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Credit Card Processing
Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance