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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

PowerCARD-Issuer offers comprehensive solutions for the issuance and management of various payment types, including credit, debit, and prepaid cards. It has been designed to cater to a diverse range of issuers, encompassing everything from small businesses to large global financial entities, banks, credit firms, retailers, and independent card processors. The platform boasts robust multi-currency, multi-product, multi-institution, and multi-language functionalities, enabling it to efficiently handle card portfolios across multiple nations and issuers all within a unified global framework. The system's rule-based engines facilitate the modernization of payment systems within financial institutions, allowing for origination through any channel and format, while incorporating sophisticated workflow designs that enhance the collection and utilization of payment data. Furthermore, the architecture of PowerCARD-Issuer promotes configurability and accessibility, making it possible to leverage information in ways that are often restricted in conventional black-box systems, ultimately providing greater flexibility and adaptability in payment processing. This innovative approach not only streamlines operations but also empowers issuers to respond quickly to changing market demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

HPS

Founded

1995

Country

United States

Website

www.hps-worldwide.com/product/powercard-issuer

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Alternatives

Alternatives

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