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Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Utilize our API libraries and SDKs to process a diverse range of payment methods, including options like Apple Pay® and Google Pay™, among others. You can submit payments using stored credentials, with transaction types available for 'authorize,' 'purchase,' and 'recurring.' It's essential that the fields for Stored Credentials are filled with valid information; otherwise, the transaction could be denied or treated as a standard credit card transaction. Integrate 3DS in collaboration with our third-party provider, Cardinal Commerce, for credit card and token-based transactions, allowing you to obtain 3DS payloads, CAVV, XID, and more, while executing Authorize and Purchase transactions using 3DS. Additionally, you can establish and validate requests to quickly confirm consumer identity, access customer's bank account details, and optionally gather extra customer information such as their name, address, email, and phone number. This validation step should be conducted prior to initiating the enrollment request provided by the Consumer Profile Management service, ensuring a seamless payment experience. By incorporating these features, you enhance security and improve customer satisfaction in transaction processing.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Android
Apple Pay
BankCard USA
BillingPlatform
CS-Cart Free
ChargeAutomation
Epixel MLM Software
FroogalPay
GeoCivix
Google Pay
HostBill
Juspay
Kryptronic eCommerce
Kulturra
Nummuspay
OrderForms.com
SellersCommerce

Integrations

Android
Apple Pay
BankCard USA
BillingPlatform
CS-Cart Free
ChargeAutomation
Epixel MLM Software
FroogalPay
GeoCivix
Google Pay
HostBill
Juspay
Kryptronic eCommerce
Kulturra
Nummuspay
OrderForms.com
SellersCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Payeezy

Founded

2018

Country

United States

Website

developer.payeezy.com

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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