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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

MidMetrics™ simplifies chargeback management for businesses by combining prevention, dispute resolution, and analytics into a unified platform. Now, you can oversee and analyze all your chargeback activities from one centralized location. Say goodbye to tedious spreadsheets! Instantly access and react to chargebacks and prevention notifications in one integrated dashboard. Eliminate uncertainty! Effectively identify the factors contributing to chargebacks and keep track of the performance across all merchant accounts. No longer will you need to access various portals or wait for monthly updates! Enjoy real-time reporting on chargebacks and merchant accounts, with all the necessary services, software, and support for your organization. Equip yourself with the tools and insights essential for managing chargebacks, safeguarding merchant accounts, and reducing revenue losses. The system automatically gathers chargeback and alert information from your providers, streamlining your workflow. Consolidate all your chargeback data seamlessly to identify and mitigate the vulnerabilities that are causing increased chargebacks. This comprehensive approach ensures that you are always informed and ready to tackle any chargeback challenges that may arise.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ethoca
Verifi

Integrations

Ethoca
Verifi

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

MidMetrics

Founded

2019

Country

United States

Website

www.midmetrics.com

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Alternatives

Alternatives