Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Our platform automatically crafts and submits tailored responses that have been shown to enhance your success rate in disputes. By leveraging sophisticated machine learning techniques, we can anticipate and cancel orders likely to lead to chargebacks, empowering you to accept a greater volume of orders with assurance. Each month, we handle thousands of disputes, enabling us to conduct split tests on numerous strategies. As a result, your responses are grounded in data and highly effective. You can utilize Disputifier across an unlimited number of Shopify stores, although each store will require its own separate Disputifier account. This setup allows for the personalization of response templates and notifications, ensuring they align perfectly with the needs of each store. Disputifier serves as a comprehensive solution for preventing and addressing disputes and chargebacks. Through the use of advanced algorithms and artificial intelligence, we analyze countless data points to make informed and strategic decisions for each case. With Disputifier, you can trust that your approach to managing disputes will be both efficient and effective.
API Access
Has API
No
API Access
Has API
Yes
Integrations
2Checkout
No
Afterpay
No
Amazon Pay
No
Authorize.Net
No
Braintree
No
Klarna
No
PayPal
No
Shopify
No
Stripe
No
Integrations
2Checkout
Yes
Afterpay
Yes
Amazon Pay
Yes
Authorize.Net
Yes
Braintree
Yes
Klarna
Yes
PayPal
Yes
Shopify
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.05 per order
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Disputifier
Website
www.disputifier.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No