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Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
DisputeFox represents an advanced approach to credit repair software that revolutionizes the way you handle your business. With cutting-edge technology, you can save both time and money, leaving behind outdated systems plagued by missing features and slow client interactions. We believe it's crucial for you to have the ability to manage all your clients and necessary resources from anywhere. Juggling numerous clients can prove to be quite challenging, but with tools to track alerts, notifications, and messages, you can stay well-informed. The software allows for the seamless import of complete credit reports with just one click, enhancing efficiency and cost-effectiveness. Additionally, it introduces an industry-first feature: a built-in phone dialer and SMS functionality that simplifies communication with clients. You can create customized workflows to automate processes like client onboarding, updates, follow-ups, and marketing campaigns. DisputeFox is equipped with all the dispute letters you'll ever need, and you also have the option to add your own personalized templates. Furthermore, the fully branded and customizable portals for customers and affiliates ensure clients are always updated on their progress. Step into a realm of tailored web forms and automated follow-up campaigns, making your credit repair process smoother than ever before. This is the future of credit repair management, designed to cater to your unique needs and streamline your operations.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
DisputeFox
Country
United States
Website
www.disputefox.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics