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Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Incisive Analytics Essentials Platform is a robust framework that manages low-code/no code, spreadsheets and open-source deployments.
Concourse, the platform's core component, centralizes control, knowledge and management of analytic assets. This improves oversight. Users can quickly inventory assets in their network using features such as advanced search, discovery, and filter capabilities. Change management and continuous monitor functions ensure deployments are secure and compliant. Flexible asset management, alerting and notifications add additional layers of control. Our Xcellerator tool, which works alongside Concourse to ensure accuracy within traditional spreadsheets, is also available in Microsoft Excel.
Incisive Analytics' Essentials is a valuable tool for organizations that want to navigate the complexity of modern data management, while maintaining a foundation based on accuracy, control, and compliance.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Incisive Software
Xcellerator
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Incisive Software
Founded
2009
Country
United States
Website
www.incisive.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment