Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concourse Cloud specializes in providing managed private cloud solutions tailored for critical Windows and SQL Server applications that prioritize security, outstanding performance, compliance, and expert support. Unlike the generic public cloud approach, Concourse creates bespoke environments featuring dedicated resources and top-tier infrastructure, including Dell PowerEdge and Cisco UCS systems, AMD EPYC processors, Cisco networking equipment, Pure Storage NVMe arrays, and reliable Rubrik backups, all designed for specific workloads. Their offerings encompass Managed Private Cloud, SQL Server Hosting, Blackbaud CRM Hosting, Hybrid Cloud solutions, Disaster Recovery as a Service, and Cloud Migration Services. Concourse is specifically designed to support custom applications, transactional databases, ERP and CRM systems, analytical platforms, legacy Windows and SQL setups, and SQL Server workloads that handle high transaction volumes. This tailored service is especially critical for nonprofit fundraising databases, healthcare applications, and enterprise systems, all of which require uninterrupted operation to meet their strategic objectives. By focusing on the unique needs of each client, Concourse ensures that their cloud solutions are both effective and resilient.

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blackbaud CRM
Cisco UCS S-Series
Dell PowerEdge XE Servers
Rubrik
SQL
SQL Server

Integrations

Blackbaud CRM
Cisco UCS S-Series
Dell PowerEdge XE Servers
Rubrik
SQL
SQL Server

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concourse Cloud

Founded

2015

Country

United States

Website

concourse-cloud.com

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Product Features

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Alternatives

Concourse Financial Software Suite Reviews

Concourse Financial Software Suite

Baldwin Hackett & Meeks

Alternatives