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Average Ratings 0 Ratings
Description
Concourse Cloud specializes in providing managed private cloud solutions tailored for critical Windows and SQL Server applications that prioritize security, outstanding performance, compliance, and expert support. Unlike the generic public cloud approach, Concourse creates bespoke environments featuring dedicated resources and top-tier infrastructure, including Dell PowerEdge and Cisco UCS systems, AMD EPYC processors, Cisco networking equipment, Pure Storage NVMe arrays, and reliable Rubrik backups, all designed for specific workloads. Their offerings encompass Managed Private Cloud, SQL Server Hosting, Blackbaud CRM Hosting, Hybrid Cloud solutions, Disaster Recovery as a Service, and Cloud Migration Services. Concourse is specifically designed to support custom applications, transactional databases, ERP and CRM systems, analytical platforms, legacy Windows and SQL setups, and SQL Server workloads that handle high transaction volumes. This tailored service is especially critical for nonprofit fundraising databases, healthcare applications, and enterprise systems, all of which require uninterrupted operation to meet their strategic objectives. By focusing on the unique needs of each client, Concourse ensures that their cloud solutions are both effective and resilient.
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
API Access
Has API
API Access
Has API
Integrations
Blackbaud CRM
Cisco UCS S-Series
Dell PowerEdge XE Servers
Rubrik
SQL
SQL Server
Integrations
Blackbaud CRM
Cisco UCS S-Series
Dell PowerEdge XE Servers
Rubrik
SQL
SQL Server
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Concourse Cloud
Founded
2015
Country
United States
Website
concourse-cloud.com
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Product Features
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics