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Description
Concord Privacy is a privacy operations and compliance management platform designed to help businesses organize and automate their data protection processes. It combines consent management, policy generation, privacy request handling, and data mapping within a centralized environment. The consent management system provides customizable cookie banners, automated website scanning, tracker blocking, and geographic targeting to support regional privacy requirements. Organizations can configure consent experiences for different languages and manage Global Privacy Control signals, opt-out preferences, and sensitive data choices. Policy management tools generate privacy, cookie, and AI policies that can be edited, updated with cookie scanning results, and exported in PDF, HTML, or Markdown formats. The platform processes data subject access requests through configurable intake forms, identity verification, automated routing, and secure data delivery. Its data mapping functionality documents business systems, processing activities, and information flows using guided workflows and customizable attributes. Concord Privacy connects privacy request processes with documented data systems and supports integrations through APIs and hundreds of available system configurations. The platform also maintains audit trails and compliance documentation while supporting privacy operations associated with GDPR, CCPA, CPRA, and other applicable regulations.
Description
Leverage AI-driven insights and automated workflows to lower cost-per-conversion while delivering tailored recommendations that enhance customer lifetime value. Effectively navigate the balance between privacy and personalization by utilizing consent data that is updated automatically and employing classification labels to safeguard sensitive information. Aggregate transactional, behavioral, and demographic information to develop in-depth insights and comprehensive, current customer profiles that respect individual consent. Accelerate sales processes, minimize churn, and foster long-term customer relationships by responding promptly to customer signals and feedback. Surpass privacy expectations and ensure compliance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) along with accessibility standards. This enterprise-grade solution boasts over 70 security and compliance certifications, including ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring robust protection and adherence to industry standards. By harnessing these advanced tools, businesses can not only improve operational efficiency but also build stronger, trust-based relationships with their customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe Real-Time CDP
No
AgriERP
No
Azumuta
No
BUILDFitters
No
Bloomreach
No
COZYROC SSIS+ Suite
No
Level 6
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Marketing
No
My DSO Manager
No
Integrations
Adobe Real-Time CDP
Yes
AgriERP
Yes
Azumuta
Yes
BUILDFitters
Yes
Bloomreach
Yes
COZYROC SSIS+ Suite
Yes
Level 6
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Marketing
Yes
My DSO Manager
Yes
Pricing Details
$7/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$1,000 per tenant per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Concord
Founded
2019
Country
United States
Website
www.concord.tech/product/privacy
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
dynamics.microsoft.com/en-us/ai/customer-insights/
Product Features
Consent Management Platforms
Additional Users / Permissions
No
Automatic Cookie-Blocking
No
CCPA Compliance
No
CMS Integration
No
Cookie Crawling
No
Design/Branding Customization
No
Fingerprinting
No
GDPR Compliance
No
IAB Compliance
No
Reporting / Analytics
No
Responsive Design
No
Subdomains Compatibility
No
Tag Manager Integration
No
Whitelabel Solution
No
Data Privacy Management
Access Control
No
CCPA Compliance
No
Consent Management
No
Data Mapping
No
GDPR Compliance
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
No
GDPR Compliance
Yes
Personalization
No
Predictive Modeling
Yes