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Description

Concord Privacy is a privacy operations and compliance management platform designed to help businesses organize and automate their data protection processes. It combines consent management, policy generation, privacy request handling, and data mapping within a centralized environment. The consent management system provides customizable cookie banners, automated website scanning, tracker blocking, and geographic targeting to support regional privacy requirements. Organizations can configure consent experiences for different languages and manage Global Privacy Control signals, opt-out preferences, and sensitive data choices. Policy management tools generate privacy, cookie, and AI policies that can be edited, updated with cookie scanning results, and exported in PDF, HTML, or Markdown formats. The platform processes data subject access requests through configurable intake forms, identity verification, automated routing, and secure data delivery. Its data mapping functionality documents business systems, processing activities, and information flows using guided workflows and customizable attributes. Concord Privacy connects privacy request processes with documented data systems and supports integrations through APIs and hundreds of available system configurations. The platform also maintains audit trails and compliance documentation while supporting privacy operations associated with GDPR, CCPA, CPRA, and other applicable regulations.

Description

Leverage AI-driven insights and automated workflows to lower cost-per-conversion while delivering tailored recommendations that enhance customer lifetime value. Effectively navigate the balance between privacy and personalization by utilizing consent data that is updated automatically and employing classification labels to safeguard sensitive information. Aggregate transactional, behavioral, and demographic information to develop in-depth insights and comprehensive, current customer profiles that respect individual consent. Accelerate sales processes, minimize churn, and foster long-term customer relationships by responding promptly to customer signals and feedback. Surpass privacy expectations and ensure compliance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) along with accessibility standards. This enterprise-grade solution boasts over 70 security and compliance certifications, including ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring robust protection and adherence to industry standards. By harnessing these advanced tools, businesses can not only improve operational efficiency but also build stronger, trust-based relationships with their customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Real-Time CDP No 
AgriERP No 
Azumuta No 
BUILDFitters No 
Bloomreach No 
COZYROC SSIS+ Suite No 
Level 6 No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Marketing No 
My DSO Manager No 
Quickwork No 
Rayven No 
SSIS Integration Toolkit No 
greymatter No 

Integrations

Adobe Real-Time CDP Yes 
AgriERP Yes 
Azumuta Yes 
BUILDFitters Yes 
Bloomreach Yes 
COZYROC SSIS+ Suite Yes 
Level 6 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Marketing Yes 
My DSO Manager Yes 
Quickwork Yes 
Rayven Yes 
SSIS Integration Toolkit Yes 
greymatter Yes 

Pricing Details

$7/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$1,000 per tenant per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concord

Founded

2019

Country

United States

Website

www.concord.tech/product/privacy

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Product Features

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance Yes 
Personalization No 
Predictive Modeling Yes 

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