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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.

Description

Trakn is a business intelligence and analytics platform built specifically for the hospitality industry. It brings together key operational, financial, and performance data from multiple systems into one AI-powered dashboard. The platform enables restaurants, hotels, and hospitality groups to track sales trends, labor costs, inventory performance, gross profit, guest behavior, and overall profitability in real time. With over 150 pre-built hospitality metrics and visualizations, businesses can quickly access actionable insights without needing to build custom dashboards from scratch. Trakn supports mobile access, automated report scheduling, push notifications, and customizable role-based dashboards for different stakeholders. Its AI-powered assistant allows users to ask business questions in natural language and receive insights, recommendations, and performance analysis. The platform also provides forecasting capabilities that help businesses anticipate future financial outcomes and operational trends. Through integrations with more than 30 hospitality applications, Trakn centralizes data and eliminates information silos. Trakn helps hospitality businesses improve decision-making, identify growth opportunities, reduce costs, and optimize performance across their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ClickUp No 
For-Sight CRM Yes 
Xero No 

Integrations

ClickUp Yes 
For-Sight CRM No 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact for Price
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

concept.shijigroup.com

Vendor Details

Company Name

Wenodo

Founded

2020

Country

United Kingdom

Website

www.wenodo.com/trakn

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations No 
Interactive No 
KPIs No 
OLAP No 
Private Dashboards No 
Public Dashboards No 
Scorecards No 
Themes No 
Visual Analytics No 
Widgets No 

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