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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.

Description

Oracle Hospitality Suite8 Property integrates all hotel operations into one comprehensive software platform. Covering everything from reservations and housekeeping to dining and marketing, this suite addresses every facet of hotel management while prioritizing the guest experience. Currently, this solution is available exclusively in the EMEA region. Obtain a holistic understanding of your guests through detailed profiles and seamless transaction tracking. Boost revenue with simplified online options for room bookings, dining reservations, gift vouchers, and ticket sales. Enhance operational efficiency with integrated tools for distribution management, as well as restaurant and leisure services. Strengthen communication before and after guest stays by offering tailored promotions and collecting feedback through surveys. It also proficiently manages events, including banquets and conferences, from initial inquiry to final billing. Due to its extensive billing capabilities, it serves as an excellent stand-alone option for conference centers, ensuring a streamlined experience for event organizers and attendees alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canary Digital Tipping No 
Crave No 
DigitalGuest No 
Docyt No 
For-Sight CRM Yes 
Grazzy No 
Innspire No 
OPERA Cloud Central No 
OpenKey No 
Pesapal No 
SONIFI No 
Simon AI No 
Superbutler No 
Viqal No 
ZHENYUN Technology Digital Procurement No 

Integrations

Canary Digital Tipping Yes 
Crave Yes 
DigitalGuest Yes 
Docyt Yes 
For-Sight CRM No 
Grazzy Yes 
Innspire Yes 
OPERA Cloud Central Yes 
OpenKey Yes 
Pesapal Yes 
SONIFI Yes 
Simon AI Yes 
Superbutler Yes 
Viqal Yes 
ZHENYUN Technology Digital Procurement Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

concept.shijigroup.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/hospitality/products/suite8-property.html

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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