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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Constant Contact
Facebook
HelpOnClick Live Chat
HubSpot CRM
HubSpot Customer Platform
HubSpot Operations Hub
Insightly
Mailchimp
Matrix42 Software Asset Management
Nicereply
Robly
SyncSmart
WordPress
Wufoo
X (Twitter)
Zapier

Integrations

APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Constant Contact
Facebook
HelpOnClick Live Chat
HubSpot CRM
HubSpot Customer Platform
HubSpot Operations Hub
Insightly
Mailchimp
Matrix42 Software Asset Management
Nicereply
Robly
SyncSmart
WordPress
Wufoo
X (Twitter)
Zapier

Pricing Details

€ 69,00/month/user
Free Trial
Free Version

Pricing Details

$29 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

ConSol Consulting & Solutions Software GmbH

Founded

1984

Country

Germany

Website

cm.consol.de/software/helpdesk/

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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